Shipping services are growing. Chief Marketing/Sales Officer Paul Vogel says this growth is helping to bring more revenue to the Postal Service.

“Through March, USPS shipping services revenue is up 20 percent and volume has increased 54 percent,” says Vogel in the latest edition of his “Growth and Revenue” series.

Vogel says customers appreciate the value and choices USPS offers, including Priority Mail flat-rate and regional services, First-Class Mail packages and returns. Vogel also spotlights convenience. “Nothing can be more convenient than shipping from the comfort of one’s home or business,” he says.

During the video, Vogel and Beth Fluto, manager of Digital Media, discuss improvements in Click-N-Ship, the 
Postal Service’s Web-based self-help tool for residential and small business customers. “The application generated close to a half billion dollars last year and is the top revenue-producing application on usps.com,” says Fluto. “More than 700,000 customers use this application each month.”

Fluto says the new application is cleaner, more streamlined and matches the overall look of usps.com. “But most important, it’s easier and faster for customers to manage and ship their domestic and international packages,” she says.

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