Amazon has a new initiative that will shake up the transportation industry. Over the past several years, we've seen many changes in this industry, causing major supply chain disruptions with railroad... View More
First impressions matter when it comes to the customer experience, and a company’s secondary packaging plays an important role. Before a customer uses a product they’ve ordered online, the
With the onset of COVID, both UPS and FedEx suspended service guarantees that had been in place for years. These guarantees provided shippers a measure of compensation for the many potential issues ca
2022 was a year of rapid change for parcel shippers. So was 2021 and 2020. Now, shippers are turning their attention from what has happened to what will happen next. The winds of cha... View More
Breakups are never easy, even in the interconnected world of shipping goods. Like modern romance, most carrier breakups begin and end with money. This sentiment is especially true right now a... View More
Have you ever wondered what happens to clothing, furniture, and other goods not sold in traditional outlets such as stores, online platforms, or outlets? Some are sold to third parties that se... View More
FREE SHIPPING. As consumers, we all want it and have come to expect it when shopping online – but as a retailer, you know better than anyone, “free shipping” is certainly not free.... View More
In the November/December 2022 issue of Parcel Counsel, we looked at the landmark case Hadley v. Baxendale. That column focused on consequential damages as opposed to actual damages. This begs... View More
Small businesses navigated a choppy and challenging 2022 by being nimble, creative, and disciplined. They will need each of these skills plus a little luck to succeed in what is likely to be a choppy... View More
Congratulations! You made it through one more year. Hopefully, you are not kickstarting 2023 by kicking the can down the proverbial distribution row. There are distribution and supply chain ma... View More
In our November/December issue, we covered the importance of being properly insured with respect to your parcel shipments. We profiled three solution providers who could be the answer you're looking... View More
Urban areas are densely populated, negatively impacting delivery efficiency due to traffic and parking limitations. In fact, in New York City, 2019, FedEx paid $9.8 million for 146,019 pa... View More
In our January/February issue, we ran some highlights from Morgan Stanley's most recent Freight Pulse Shipper Survey. Space prevented us from running more than a few snippets, but you can see the ful... View More
A muted holiday season is expected as the National Retail Federation (NRF) forecasts retail sales to grow between six and eight percent over 2021 to between $942.6 billion and $960.4 billion... View More
Client-facing features of trucking technologies such as self-serve portals, customer apps, contextual live chats, and more have become necessary facets of the sales engine for carriers and bro... View More
Smart shippers need every ounce of help in today’s rising rate environment. Choosing the right warehouse network keeps you in the game and beats the competition. Warehouse networks are coll... View More
Much has been made of the good and bad changes at FedEx. And rightly so. But it's not like the waters have been calm at the brown giant. Peak Surcharges by Any Other Name . . . Whe... View More
In our November/December, 2022 issue, we profiled some of the consultants in the parcel sector. If your new year's resolution is to add a consultant to the mix, check out the companies highlighted he... View More
Buckle up, folks. 2023 is shaping up to be an especially eventful year in the parcel industry. Economic conditions continue to drive industry change, and both FedEx and UPS are facing unique challenge
Latest reports show package thefts rose by 87 percent last month and more than 260 million packages were lost to theft at a cost of $19.5bn to the consumer. According to research, North Dakota... View More
