How many parcel shippers truly read the story their parcel data tells? The reason I ask: To have a discussion about parcel benchmarking against other businesses, the data — be it from invoices... View More

Big data gives parcel shippers access to information they’ve likely never had before. When properly leveraged, data analytics lead to decisions that mitigate risk and seize opportunities... View More

Last month, I shared some basics of big data and how it can help parcel shippers. My column explored the break-neck pace at which data continues to grow, as well as the benefits and competitive... View More

Has Netflix suggested a movie or TV show that perfectly matches your tastes? Have you ever purchased an item from Amazon under the category, “Customers who bought this item also bought?”... View More

Benjamin Franklin once said: “In this world nothing can be said to be certain, except death and taxes.” Well, Mr. Franklin clearly wasn’t a parcel shipper — if he was, he surely... View More