With the FedEx GRI that was announced several weeks ago, FedEx also announced increases to accessorial fees that will have a significant impact. This link provides a chart that highlights the ch... View More

Are you a popular B2C shipper or an increasingly rare B2B unicorn? If you primarily ship B2B, don’t be surprised to see carriers work harder to retain your coveted commercial deliveries. Howev... View More

Well, it happened. Just as we predicted during our presentation at last year’s Parcel Forum, a major carrier has finally imposed a Peak Season Surcharge (PSS) for 2017. UPS’s announcement... View More

In a previous article, I referenced business intelligence and its importance in managing small parcel supply chains. It wasn’t merely for the sake of audit and service recovery, but for the sake... View More

If data collection, analysis, and intelligent decision making wasn’t a determining factor for business success, these articles might be fewer and farther between. The other reality — in the

Editor’s Note: This is a web exclusive that delves more into one of the main topics Glenn covered in his recent March/April article, titled Tips to Thinking Like a Carrier. Negotiating with t... View More

Does approaching your carrier for contract negotiations make you feel like you are stepping into the ring with a 500-pound gorilla? If you feel outmatched, chances are, you're probably right. T... View More

If you thought the election was 2016’s only November surprise, then take a seat before reading any further. On Friday, United Parcel Service posted its updated rate increases for 2017, and it... View More

There are two major candidates. Both swear they’re different and that they fit your needs better than their competition. Regardless of what they communicate, the small parcel market is changing,... View More