GettyImages-593297764
July 20 2017
On many levels, your relationship with your parcel carrier is like a partnership. You need your carrier so that you can perform your business, and the carrier needs you for revenue. You sign an agreem
dimensional
June 22 2017
In a previous article, I referenced business intelligence and its importance in managing small parcel supply chains. It wasn’t merely for the sake of audit and service recovery, but for the sake... View More
GettyImages-589121936
June 19 2017
For years, UPS and FedEx have had zones of parcel delivery ranging from zone 2 to zone 8 within the contiguous United States, with Canada, Alaska, Puerto Rico, and Hawaii all having their own zo... View More
fuel
May 31 2017
As part of their 2017 rate changes, UPS and FedEx have changed the way they calculate fuel surcharge as of February 6. Instead of calculating based on the monthly jet fuel average price two mont... View More
data
May 30 2017
Far too often, parcel intelligence reporting is underused — if used at all — by even the highest-volume parcel shippers. Shippers tell me they know their shipping costs because they ca... View More
ThinkstockPhotos-639897960
May 1 2017
If data collection, analysis, and intelligent decision making wasn’t a determining factor for business success, these articles might be fewer and farther between. The other reality — in the
ThinkstockPhotos-598688114
April 26 2017
As part of their 2017 rate changes, UPS and FedEx changed the way they calculate fuel surcharges as of February 6th. Instead of calculating based on the monthly diesel average price two months p... View More
ThinkstockPhotos-510478622
April 18 2017
With the recent GRI increase and carrier tariff changes that have just become effective, it is a very good time to review your company’s shipping profile and costs. Most people know that their... View More
April 5 2017
The commonwealth of Virginia has played an important role in shaping America’s history. It wasn’t until farmers of Virginia could not find quality seeds in 1923 that the farmer’s... View More
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March 17 2017
In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed, and we looked at a case s... View More
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Feb. 22 2017
We invest time, resources, and money into negotiating our contracts. But are we dedicating the same attention to our carrier invoices? How do we know what we negotiated is what we are actually r... View More
audit 101
Feb. 8 2017
A new year is often the time to implement new processes. With peak season behind us, it is important to reassess freight and parcel audit processes — what works, what doesn’t, where can you... View More
ThinkstockPhotos-88334239
Jan. 31 2017
In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed. In part two, we'll continue t... View More
Jan. 28 2017
As we begin reviewing our company’s shipping metrics from last year, we find ourselves trying to analyze bits and pieces of data from various sources and multiple carriers which are equivalent... View More
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Jan. 27 2017
Big data gives parcel shippers access to information they’ve likely never had before. When properly leveraged, data analytics lead to decisions that mitigate risk and seize opportunities... View More
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Jan. 10 2017
Last month, I shared some basics of big data and how it can help parcel shippers. My column explored the break-neck pace at which data continues to grow, as well as the benefits and competitive... View More
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Nov. 28 2016
Has Netflix suggested a movie or TV show that perfectly matches your tastes? Have you ever purchased an item from Amazon under the category, “Customers who bought this item also bought?”... View More
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Nov. 21 2016
A couple of weeks ago, I sat down with Rob Martinez and Krish Iyer to discuss the FedEx 2017 rate changes. In the wake of UPS's Friday announcement, I chatted with these experts again to get their take... View More
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Oct. 4 2016
Shipware’s Analysis of the FedEx General Rate Increases for 2017 By David Faour With each year’s General Rate Increase announcement, shippers inevitably ask, “How much is this... View More
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Sept. 28 2016
During a discussion about the various iterations of dimensional weight in our presentation at the 2016 PARCEL Forum in Dallas, I made the (ahem… dare I say, "bold") prediction that at some point

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