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March 17 2017
In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed, and we looked at a case s... View More
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Feb. 22 2017
We invest time, resources, and money into negotiating our contracts. But are we dedicating the same attention to our carrier invoices? How do we know what we negotiated is what we are actually r... View More
audit 101
Feb. 8 2017
A new year is often the time to implement new processes. With peak season behind us, it is important to reassess freight and parcel audit processes — what works, what doesn’t, where can you... View More
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Jan. 31 2017
In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed. In part two, we'll continue t... View More
Jan. 28 2017
As we begin reviewing our company’s shipping metrics from last year, we find ourselves trying to analyze bits and pieces of data from various sources and multiple carriers which are equivalent... View More
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Jan. 27 2017
Big data gives parcel shippers access to information they’ve likely never had before. When properly leveraged, data analytics lead to decisions that mitigate risk and seize opportunities... View More
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Jan. 10 2017
Last month, I shared some basics of big data and how it can help parcel shippers. My column explored the break-neck pace at which data continues to grow, as well as the benefits and competitive... View More
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Nov. 28 2016
Has Netflix suggested a movie or TV show that perfectly matches your tastes? Have you ever purchased an item from Amazon under the category, “Customers who bought this item also bought?”... View More
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Nov. 21 2016
A couple of weeks ago, I sat down with Rob Martinez and Krish Iyer to discuss the FedEx 2017 rate changes. In the wake of UPS's Friday announcement, I chatted with these experts again to get their take... View More
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Oct. 4 2016
Shipware’s Analysis of the FedEx General Rate Increases for 2017 By David Faour With each year’s General Rate Increase announcement, shippers inevitably ask, “How much is this... View More
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Sept. 28 2016
We have all heard that knowledge is power. This could not be truer when it comes to managing your transportation expense. In today’s world, the carriers have made it difficult for shippers to... View More
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Sept. 28 2016
During a discussion about the various iterations of dimensional weight in our presentation at the 2016 PARCEL Forum in Dallas, I made the (ahem… dare I say, "bold") prediction that at some point
add to basket
Sept. 16 2016
The small parcel market is growing its market share every year. Why? Because everything is trending toward a direct-to-consumer (B2C) model. You’ve already noticed once-crowded malls closing s... View More
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Sept. 1 2016
Are you sabotaging your transportation and logistics negotiations? The answer might surprise you... View More
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Aug. 23 2016
Today’s transportation environment is driven by using data to make critical decisions. Whether the focus is a concentrated carrier sourcing event or a company-wide network realignment, the fir... View More
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Aug. 11 2016
There’s a unique consumer profile for every organization competing in the online retail world. We can broadly identify unique trends that differ from one industry to the next. There are some markets... View More
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Aug. 8 2016
Benjamin Franklin once said: “In this world nothing can be said to be certain, except death and taxes.” Well, Mr. Franklin clearly wasn’t a parcel shipper — if he was, he surely... View More
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