Carrier surcharges and add-on fees are proliferating and rising. And we hear again and again from all types of shippers that managing these costs is a concern. In response to a survey Pitney Bowes recently... View More

I am in a unique position of meeting thousands of shippers. And here�s what I like best about my job: I get to visit companies, big and small, and see how they use package management technology to improve... View More

Welcome to the golden age of shipping and mailing. The U.S. Postal Service is taking dynamic new approaches to the way it does business, creating alliances with carriers and using new online tools for... View More

�Globalization is synonymous with increased risk and complexity. In light of today�s highly dynamic and time-sensitive business environment, there is less margin for error.� �... View More

Recently, I was in the office of a customer who had just provided all employees with an Internet-based, desktop program to facilitate outbound shipping. As I waited for my meeting, I overheard an administrative... View More

How does your shipping solution provider plan to support you and your investment in multi-carrier functionality after the system is up and running? Does your solution provider offer a software maintenance... View More

Remember the mid-1990s when you had to plan, budget and get IT and management approval for each employee to have Internet access? Think how far we have come in a short time. Today, an Internet connection... View More

Editor�s Note: Johanna Boller will be presenting at the annual Parcel Shipping & Distribution Forum (see page 23). As a prelude to her session, �What Every Shipping Manager Needs to Know for Success in... View More