Jan. 17 2017
Thanks to mobility and almost constant connectivity, we can now shop anywhere at any time. While this certainly benefits all consumers, the impact on rural customers is hard to ignore. Located f... View More
Jan. 10 2017
Last month, I shared some basics of big data and how it can help parcel shippers. My column explored the break-neck pace at which data continues to grow, as well as the benefits and competitive... View More
Jan. 6 2017
Ask most company executives about their plans to boost their bottom line, and they’ll tell you about all the things they’re doing to increase top line revenue. But by focusing only on... View More
Dec. 27 2016
Recently, in working on several different accounts but using one particular carrier, I noticed the same anomaly. In the billing data, there were shipments that showed “no-zone” as the rated
Dec. 16 2016
E-commerce continues to represent a growing chunk of total US retail sales. Representing an average of eight percent of total US retail sales for the first half of 2016 (compared to 7.1% for the... View More
Dec. 16 2016
Many years ago, I heard a story that has stuck with me ever since. It went like this: France surprised everyone in the world of sport judo when the French team won several gold medals in the Oly... View More
Dec. 15 2016
During the holidays, shipping volumes increase for everyone — not just high-volume e-commerce shippers fulfilling an avalanche of gift orders. Office shippers also see volume increases due to... View More
Dec. 14 2016
As the holidays approach and people turn their minds to gift buying, business surges are realized in the distribution center. Many will experience all-time highs, and others will call in a numbe... View More
Dec. 13 2016
On September 20, FedEx announced its 2017 general rate increase (GRI). UPS announced its 2017 GRI earlier on September 1. This year’s GRI actually shows the carriers going in different directi... View More
Dec. 13 2016
Editor's Note: Did you miss part one of this series? You can view it here. You have created a distribution network plan that incorporates your “go to market” strategy, inventory and logistic
Dec. 12 2016
Small parcel shippers understand the nature of the General Rate Increase, and they attempt to mitigate the increase accordingly. We can negotiate a solid contract, but if our understanding and v... View More
Dec. 8 2016
We asked the questions, you provided responses. For the fourth consecutive year at the PARCEL Forum, Shipware, LLC conducted a live parcel pricing and benchmarking survey in which 56 shippers re... View More
Dec. 7 2016
As almost every shipper knows by now, UPS recently announced it will also be changing its dimensional pricing rules in a not unexpected move closely following a similar change from FedEx. Effect... View More
Dec. 5 2016
A third-party logistics provider specializing in consumer electronics products formerly needed 12 to 16 people per day to run one of its shipping lines. Some of those employees used laser-based... View More
Nov. 30 2016
It’s that time of year when clients ask me about planning for the holiday shopping season, that period of time between Thanksgiving (this year, November 24 – always a Thursday) and Christmas
Nov. 28 2016
Has Netflix suggested a movie or TV show that perfectly matches your tastes? Have you ever purchased an item from Amazon under the category, “Customers who bought this item also bought?”... View More
Nov. 21 2016
A couple of weeks ago, I sat down with Rob Martinez and Krish Iyer to discuss the FedEx 2017 rate changes. In the wake of UPS's Friday announcement, I chatted with these experts again to get their take... View More
Nov. 21 2016
If you thought the election was 2016’s only November surprise, then take a seat before reading any further. On Friday, United Parcel Service posted its updated rate increases for 2017, and it... View More
Nov. 21 2016
The holiday season sees 16% more first-time customers than any other shopping period. That’s an important opportunity for e-commerce providers because positive holiday shopping experiences ca... View More
Nov. 16 2016
In the movie Heartbreak Ridge, Clint Eastwood as Gunny Highway says, “You're Marines now. You adapt. You overcome. You improvise.” With more than 40 plus years of seasoned and practical supply... View More