CSCMP Supply Chain Quarterly--Principle 3: Standardization: The key to delivering long-term customer value and outstanding business performance, quarter after quarter, year after year, is to implement a lean culture. Lean practices improve quality and productivity by taking cost and waste out of all facets of an operation, from the procurement of raw materials to the shipment of finished goods.

The results of a Lean culture are staggering. Consider, for example, that Kemet Corporation cut logistics costs by 20%, Goodyear Tire saved more than $5 million a year in its direct ship warehouse, and Xerox has produced a 300% ROI applying Lean/Six Sigma best practices.

At Ryder Supply Chain Solutions, five Lean Guiding Principles govern every activity the company conducts in its customers' warehouses. Principle 3 is Standardization: ensuring all work follows established, well-tested procedures. With processes designed to make work flow correctly, employees have the instructions and tools they need to meet customer expectations.

Learn more about Standardization in a Lean culture.