This month in our series of articles on the LTL industry, we will be discussing the Rate Agreement. Now that you understand important operational topics such as Pickup and Delivery, Line haul, Dock operations... View More
This month, in our series on primary LTL operational functions, we will address the next operational step after the P&D pickup, the dock operation. Carrier dock cost is one area where a shipper can have... View More
Back in the late seventies when I worked as an Industrial Engineer for LTL carrier Ryder Truck Lines, the Senior Vice President of Operations had on his desk nameplate one word, “Service.”... View More
This month, I will begin a series of articles on the LTL industry discussing the carriers’ various operational areas. Why is it important to learn how carriers operate? By better understanding carriers’... View More
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
