| The Mailers Technical Advisory Committee has formed a new workgroup on "Enhanced Parcel Return Processes." Its first goal is to make return processing more efficient, reduce unnecessary handling and thereby reduce costs. To synch with industry goal of minimizing return postage increases and additional fees. All return flows are to be covered such as: a) Returns processed per parcel endorsements (i.e., Address Service Requested, Change Service Requested, Return Service Requested, Forwarding Requested, no endorsement). b) Returns processed per PRS - Parcel Return Service labels and MRS – Merchandise Return Service labels. c) Returns paid for by the addressee. Its second goal is to eliminate confusion and lack of detail on return options and pricing through clearer DMM language for parcel endorsements. Perhaps develop a separate vehicle to communicate the value of options. |
