ATLANTA, GA (March 31, 2016) Spend Management Experts, a leading financial supply chain consultancy, today announced that Gary Colangelo, Vice President of Client Service, will participate in a panel discussion on essential supply chain issues that are significantly impacting shipping operations during Multichannel Merchant’s fifth annual Operations Summit, April 12 – 14, in Cincinnati, OH.

The State of Operations 2016

Date: Wednesday, April 13 at 8:30 a.m.

Moderator: Mike O’Brien, Senior Editor, Multichannel Merchant

Panelists: Gary Colangelo, Vice President of Client Service – Spend Management Experts; Deanna Kaufman, Manager, Solutions – Federal Express; Al Bessin, Chief Operating Officer – Circa Lighting; Mark Stoye, Director of Ecommerce Fulfillment Operations –

Colangelo will join executives from FedEx, Circa Lighting and in sharing insights on the biggest changes to the operations industry that are shaping 2016 and beyond, including Amazon’s entrance into the logistics industry, the rapid growth of ecommerce, omnichannel fulfillment, and cross-border shipping. Panelists will address questions based on Multichannel Merchant’s MCM Outlook 2016 report, and will reveal best practices that attendees can implement to improve supply chain and fulfillment operations.

“We’ve seen dramatic changes to the logistics industry since the start of 2016, and we’re not expecting things to calm down anytime soon,” said Colangelo. “Amazon’s entry into logistics is going to have massive ripple effects throughout all operations channels, compounding the already dynamic carrier landscape. Merchants will need to closely monitor the state of operations, including changes in shipping and logistics, to adapt to today’s omnichannel retail environment.”

This year’s Operations Summit will offer a series of sessions covering a full range of ecommerce and operations and fulfillment topics. More than 700 attendees will discuss the latest trends, strategies and best practices for direct-to-customer retail operations during the conference at the Duke Energy Convention Center in Cincinnati.

For more information on Spend Management Experts’ supply chain and spend management consulting services, please visit


About Spend Management Experts

Spend Management Experts is a leading transportation spend management consultancy that helps companies optimize spend across the supply chain reducing costs by 20 percent or more. Our finance background and experience analyzing shipping costs relative to carrier profitability enables us to develop effective supply chain optimization strategies across all transportation modes. We leverage cutting-edge proprietary models to identify savings opportunities and build negotiation strategies based on data and meaningful business cases, while providing clients with straightforward details on exactly how savings are derived. For more information, please visit Connect with Spend Management Experts on Twitter, LinkedIn, Google+ and the Spend Management Experts blog.

About the Operations Summit

Now in its fifth year, the Operations Summit helps merchants boost productivity, cut costs and increase customer satisfaction by providing a gathering place for operations leaders to exchange ideas, tour leading DTC distribution centers and get in-depth training. It is the only conference exclusively devoted to direct-to-customer operations and fulfillment. The conference covers omnichannel, logistics, contact center, warehousing, order management, inventory, transportation, CRM, returns and fraud prevention.

About Multichannel Merchant

Multichannel Merchant, producer of the Operations Summit (, reaches management, marketing and operations at companies that sell merchandise through multiple channels—including ecommerce and catalog. Multichannel Merchant delivers research, executive summaries, technology and supplier comparisons, tip sheets, news and resource information to help companies sell and deliver products directly to customers.