Boston Herald--Hub start-up wants to make it easy for unsatisfied customers to get their share of the $2 billion in refunds that go uncollected each year when private shippers don’t deliver the goods on time. PackageFox will track companies’ FedEx and UPS shipments to make sure they arrive on the expected date and within the specified time frame. When a package is late, it will contact the shipper for a refund — provided the cause of tardiness doesn’t fall under allowable exceptions, such as the weather. Read more!