Business Wire--MEMPHIS, Tenn.--(BUSINESS WIRE)--According to a holiday survey commissioned by FedEx (NYSE: FDX), more than a third of Americans will return gifts after the holidays. To take the headache out of the process, consumers are increasingly choosing to ship gifts back instead of dealing with the crowds at the mall.
A December 2012 survey of more than 1,000 U.S. residents found that while 36 percent expect to return gifts this season, more than half (57 percent) prefer to do so by shipping them back to the retailer, a continuation of the online shopping trend that drove record-breaking volume in the FedEx Ground network between Thanksgiving and Christmas 2012. FedEx sees the signs of that continuing preference in the days following Christmas, as returns to online retailers sent via the FedEx Ground network surge more than 25 percent.
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A December 2012 survey of more than 1,000 U.S. residents found that while 36 percent expect to return gifts this season, more than half (57 percent) prefer to do so by shipping them back to the retailer, a continuation of the online shopping trend that drove record-breaking volume in the FedEx Ground network between Thanksgiving and Christmas 2012. FedEx sees the signs of that continuing preference in the days following Christmas, as returns to online retailers sent via the FedEx Ground network surge more than 25 percent.
Read more!
