Fast Company: UPS's new algorithm can plot routes more efficiently than drivers. Just try convincing the drivers of that. Jack Levis, UPS's director of process management, who manages a team of mathematicians who build the algorithms that help UPS shave millions of miles off delivery routes, is paid to tell the company things it may not want to hear. One of his major projects in the last decade has been rolling out a system called ORION (On-Road Integrated Optimization and Navigation), a kind of algorithmic overmind that knows better than any human how drivers ought to plan their routes. Read more!