Austin, TEXAS—August 20, 2013—Newgistics, Inc., a leading provider of e-commerce services for leading brands and retailers, today announced it has acquired global digital commerce consultancy, Tacit Knowledge, Inc. With the acquisition, Newgistics will add Tacit’s renowned software development and consulting services to its end-to-end e-commerce solution, which seamlessly integrates leading omni-channel commerce technology with web design, implementation, integration, hosting and support services as well as order fulfillment, parcel delivery and returns management.

The acquisition of Tacit Knowledge is a key element in Newgistics’ strategy to offer customers a complete omni-channel e-commerce solution that fully integrates every step in the order life cycle, from customer acquisition through fulfillment, delivery and returns. With focused expertise in commerce technology and an unrivaled commitment to quality, Tacit has become a trusted partner with some of the largest names in retail. Tacit’s offering spans the e-commerce ecosystem and includes implementation, integration, development, consultation and support. 

“Like Newgistics, Tacit Knowledge is a trusted partner to some of the world’s most recognizable retail brands,” said Bill Razzouk, CEO of Newgistics. “Both organizations also share a reputation for excellence, making Tacit a perfect fit as Newgistics launches an end-to-end e-commerce offering that brings together best-in-class technology solutions spanning the entire customer journey.” 

Chris Andrasick, CEO of Tacit Knowledge, said, “We are thrilled to join an organization whose culture, values and mission so closely mirror our own. Tacit and Newgistics share an entrepreneurial spirit, a drive to innovate and—above all—a commitment to developing solutions centered on the needs of our clients. With the launch of our new end-to-end e-commerce solution, this is a particularly exciting time in Newgistics history, and we look forward to playing a key role in the company’s continued growth.”

About Newgistics, Inc.
Newgistics, a leading provider of e-commerce services for top retailers, offers a true end-to-end e-commerce solution. Leveraging the most agile, enterprise-tier e-commerce platform in the industry, Newgistics fully integrates an omni-channel commerce solution with order management, order fulfillment, parcel delivery and returns management. By seamlessly connecting every step in the process, Newgistics is able to provide merchants with a single view of their customers, products and orders across the entire order life cycle. Since 1999, Newgistics has provided top merchants with innovative technology-driven solutions that improve the customer experience and accelerate growth. Expert consulting, scalable and flexible platforms and actionable data at every consumer touch-point provide our customers with the competitive advantage to deliver superior performance in the rapidly evolving world of global commerce. To find out more, visit

About Tacit Knowledge
Tacit Knowledge is a digital commerce consultancy that provides web development, integration, content management, and application support to globally recognized organizations, including some ranked in the Top 25 of Internet Retailer. Founded in 2002 by a group of software engineers with a passion for quality, the company is headquartered in San Francisco and employs more than 80 people across five international offices. To find out more, visit