We all know that the e-commerce industry is booming. And why wouldn't it be? The convenience of shopping from home and having your purchases delivered to your doorstep is unparalelled. But, there still are people here and there that prefer the in-store shopping experience. There are many reasons why people would choose in-store shopping rather than shopping online, but do they outnumber the ones that keep the online shoppers hooked? And what could this difference mean for your shipping operation?