Let’s face it — customers are more impatient and better informed than ever. The moment they hit “place order,” a silent countdown begins in their heads. Not just to the delivery,... View More
Risk is a constant in today’s complex supply chains and the parcel shipping operations within them. Whether from natural disasters or geopolitical events, disruptions have the potential to i... View More
Shipping and package delivery operations are fundamental to both customer satisfaction and business performance. As consumer expectations rise for faster, more affordable delivery, businesses... View More
The rapid expansion of global e-commerce has placed sustainability at the forefront of packaging strategies. As consumers grow increasingly conscious of environmental issues, businesses are re... View More
Remember the good old days when parcel carriers would increase rates and surcharges once per year? I certainly do. Annual General Rate Increases (GRIs) rarely touched underlying logic. They we... View More
For years, FedEx and UPS have dominated the US domestic shipping market, serving as the primary carriers for individuals and businesses alike. When DHL Express exited the US domestic market in... View More
Automated e-commerce packaging uses cutting-edge technology and smart machines to make the packaging process faster and easier for online orders. These systems handle tasks like measuring, pac... View More
E-commerce continues to grow following a boost in 2018 and again with the COVID-19 pandemic in 2020. To capitalize on the continued growth with online shopping and demand for same/next day del... View More
There has been a flurry of automation activity in parcel over the past decade, and while some in the industry may have a bit of automation fatigue, we’ve only scratched the surface. Inside t... View More
While tariffs may disrupt supply chains and discourage the import of goods, they can potentially create an opportunity for domestically recirculated, reused, and refurbished products. China... View More
Shipping contracts are filled with fine print, and one of the most impactful — but often misunderstood— components is the revenue tier structure. In our latest YouTube video, Jack McCrum
The overwhelming demand for grab-and-go food items has heavily influenced packaging materials and styles. In response to shifting consumer trends, companies are evolving their containers to accommodat
For logistics professionals, the last mile is one of the most demanding stages of transporting perishable goods. Delays, temperature fluctuations, and limited visibility during the final stretch... View More
Quick! Name the three biggest factors affecting the supply chain in recent history. Easy, right? COVID-19, Amazon, and AI/ML. You understand intimately how each of the three has changed the wa... View More
A long time ago, the only channel for parcels to enter and exit the country was through mail. Under the framework of the Universal Postal Union (UPU) and its international mail agreement, the... View More
In today's fast-paced world, "good enough" just isn’t enough, especially when it comes to your final mile operation. Customer expectations are climbing, delivery windows are shrinking, and compet
In today’s unpredictable parcel landscape—marked by soaring carrier rates, fluctuating tariffs, and tighter capacity—a Transportation Management System (TMS) alone isn’t enough.... View More
President Trump’s tariff policies on imports seem to change daily. Therefore, we will set aside tariff rates for now and instead focus on analyzing the clearance policies for small parcels... View More
The rapid growth of e-commerce has led businesses to seek ways to optimize their fulfillment processes to meet customer expectations. One such innovation is the integration of packing slips and... View More
At any given time, ensuring your supply chain is running smoothly is already a demanding task, but a perfect storm of supply chain disruptions — ranging from escalating geopolitical tensions to extr
