If you feel like the shipping landscape is shifting under your feet, you are not alone. As I mentioned in my last article, the rules of the game have changed... View More

Parcel shipping and healthcare share a fundamental economic challenge: a concentrated market dominated by powerful carriers, complex contractual arrangements, and an imbalance of information... View More

The cost of disconnected warehouse and shipping systems shows up in smaller ways: an hour of re-keying here, a mispick there, a supervisor chasing an order that vanished between screens... View More

UPS will raise its daily rates for Ground, Air and International services by an average of 5.9% on December 21, 2026. It is the fourth year in a row the carrier has landed on that number, and... View More

A parcel can arrive on Tuesday, exactly as promised, after the warehouse paid for an emergency service upgrade on Monday. The delivery scorecard records a success. For parcel managers, the nex... View More

Across the landscape of always increasing charges from parcel carriers, typically we would think of the fuel surcharge as one of the most straightforward, simple pass-through fees. The planes... View More

Every supply chain professional knows the feeling of a plan that holds together on paper and breaks on contact with reality. A container clears customs a week late. A supplier slips a producti... View More

For parcel shippers, peak season is often viewed as a volume challenge. But the biggest threats to performance usually come from labor shortages, carrier constraints, shifting costs, and evolving customer... View More

Peak-season delivery economics look different when the order contains four tires instead of a small parcel. Heavy products cost more to move, discounts reduce the margin available to pay for... View More

The 2026 holiday season is the first in which AI sits in the middle of the purchase for a large share of shoppers. Best Buy is letting customers discover gifts and complete purchases inside Ch... View More

Last year, in our inaugural survey research to check the pulse of the shipping landscape, one finding in particular pointed to a sea change in how carriers and shippers work together. A full 9... View More

Carriers, retailers, and 3PLs now handle track-and-trace, delivery-exception, and returns queries in volumes that behave exactly like a support-ticket queue. AI agents are absorbing a growing... View More

Final-mile delivery has never been more complex or more expensive. New carrier services, dynamic pricing models, and an ever-expanding web of surcharges are quietly eroding shipper margins. Th... View More

There are more factors impacting the supply chain than ever before - tariff volatility, technology transformation, and talent gaps are just a few. Controlling expenses and cash flow wherever possible... View More

As we write this installment of PARCEL Counsel in early July, the transportation community is all abuzz about the unanimous opinion issued on May 14, 2026 by the United States Supreme Court in... View More

As shippers finalize their budgets for the coming year, FedEx has once again set the market tone by being the first major carrier to announce its annual General Rate Increase (GRI). The headline avera

Supply chains break. A port shuts down for a week, a key supplier goes under, a storm closes a highway your delivery trucks travel on, leaving you scrambling to find a solution.The businesses th... View More

Planning for peak season used to be simpler: retailers braced for a holiday rush, carriers ramped up to handle more volume and by January, everyone exhaled. Those days are over. Today, peak se... View More

1. What does the upcoming peak season look like for SMB shippers? SMBs continue to report mixed expectations for their businesses – some see softer demand while others remain unfazed, citing health

Product launches can lose weeks when packaging certification enters the process too late. For manufacturers and supply chain teams, addressing compliance during product development can reduce testing... View More