Returns are an inevitable part of e-commerce. What started as a feature to reduce risk for consumers when buying online has grown into a massive issue affecting consumers, merchants, and 3PLs alike... View More

Parcel management used to be simple: hand everything over to one carrier and negotiate better rates each year to keep shipping costs at a minimum. However, the exponential growth of e-commerce... View More

Let's face it, third-party logistics (3PL) providers are the unsung heroes of the supply chain. They work tirelessly behind the scenes to ensure that packages reach their destination on time... View More

Parcel surcharges are hitting shippers harder than ever, and 2025 is bringing even more aggressive cost increases — especially for oversized packages. In a recent video, Jack McCrum from Rev... View More

Warehousing has undergone a dramatic transformation in recent years. The rise of e-commerce saw a surge in demand for faster, more efficient delivery experiences. At the same time, supply chai... View More

One of the best — and sometimes the worst — things about the parcel shipping industry is that change is inevitable. Whether the economy is up or down, there is excess capacity or no availa

Based on sixteen years of research in the US postal and parcel delivery industry, I have summarized three key principles that apply to the logistics industry, as follows: First Law: The volum... View More

UPS is introducing a series of new fees and fee updates in 2025 that will impact shippers. These changes affect fuel surcharges, invoicing, and payment processes. Below is a clear, detailed rundown of

With 2024’s holiday season in the rearview and the 2025 GRIs now in effect, parcel carriers are gleefully watching their new and improved revenue numbers trickle in. Though thankfully not th... View More

In a carefully worded statement released February 18, the Postal Service announced that Postmaster General Louis DeJoy “has notified the Postal Service Board of Governors that it is time fo... View More

The packaging industry faces mounting environmental challenges, and if you’re in this space, you’ve likely seen the pressure to adapt. Single-use materials, like plastics, fill up landfills... View More

Despite handling over 21.7 billion parcels in 2023, the US last-mile delivery sector remains outdated in terms of the customer experience it offers. Major carriers like FedEx, UPS, USPS, and A... View More

For most shippers, 2024 was a mixed bag. On the one hand, shipping costs continued to increase, something we saw right out of the gate with FedEx and United Parcel Service (UPS) instituting ge... View More

The cost and efficiency of parcel distribution depends on the location, design, and operation of warehouse facilities. The governing laws are usually set by local governments. This is no longer... View More

[Alexandria, Va., Jan. 23, 2025] — The Transportation Intermediaries Association (TIA) recently commissioned Principal Transport Futures to do conduct an economic analysis of the supply chai... View More

The September/October 2024 edition of PARCEL featured an article entitled “The Case Against Multi-Carrier Parcel Solutions: Why A Single Carrier Can Be More Efficient.” The principal argument... View More

International parcel shippers need to pay close attention to upcoming changes to the US laws and regulations governing international de minimis shipments. Exact details on the how, what, and whe... View More

Order fulfillment turns shopper dreams into reality. This article presents strategies to optimize parcel order fulfillment and help shippers stay competitive in today’s fast-paced market. T... View More

Once upon a time, in a magical land called "Parcel Shipping," carriers would change the fuel surcharge tables no more than once a year, the delivery area surcharges were (sort of) logical, h... View More

The advancement of AI has impacted nearly every industry, and in the parcel logistics space, there’s a good amount of information available about how AI is altering or will alter operations... View More