A shorter, condensed peak holiday season saw strong demand between Black Friday and Christmas. Beyond that, however, the overall season was a mixed one for most retailers and carriers. The C... View More

The rapid growth of e-commerce has led businesses to seek ways to optimize their fulfillment processes to meet customer expectations. One such innovation is the integration of packing slips and... View More

In the September-October 2024 issue of PARCEL, we took a look at the legal and financial risks faced by parcel shippers. Some of these are old risks that have existed for many years. However... View More

The second half of 2024 was one of return volumes holding steady but was a mixed bag for returns costs, according to the Reverse Logistics Association’s (RLA) returns index. “It seems... View More

Attending a professional trade show or conference can be a game-changer for networking, learning, and business growth—if you plan strategically. To get the most out of the experience, it’s

“AI” was the buzzword of 2023 and 2024 — and for good reason. AI’s potential to improve how parcel shippers work is undeniable. Most shippers already rely on a number of... View More

Parcel surcharges are hitting shippers harder than ever, and 2025 is bringing even more aggressive cost increases — especially for oversized packages. In a recent video, Jack McCrum from Rev... View More

The United States Postal Service (USPS), a cornerstone of American communication and commerce, is set to undergo significant changes in 2025. From rising shipping costs to delivery delays and... View More

The global shift toward sustainable practices has created a substantial market for eco-friendly packaging. Forecasts suggest that this market will expand from USD 256.06 billion in 2025 to USD 369.32... View More

Returns are an inevitable part of e-commerce. What started as a feature to reduce risk for consumers when buying online has grown into a massive issue affecting consumers, merchants, and 3PLs alike... View More

Parcel management used to be simple: hand everything over to one carrier and negotiate better rates each year to keep shipping costs at a minimum. However, the exponential growth of e-commerce... View More

Let's face it, third-party logistics (3PL) providers are the unsung heroes of the supply chain. They work tirelessly behind the scenes to ensure that packages reach their destination on time... View More

Warehousing has undergone a dramatic transformation in recent years. The rise of e-commerce saw a surge in demand for faster, more efficient delivery experiences. At the same time, supply chai... View More

One of the best — and sometimes the worst — things about the parcel shipping industry is that change is inevitable. Whether the economy is up or down, there is excess capacity or no availa

Based on sixteen years of research in the US postal and parcel delivery industry, I have summarized three key principles that apply to the logistics industry, as follows: First Law: The volum... View More

UPS is introducing a series of new fees and fee updates in 2025 that will impact shippers. These changes affect fuel surcharges, invoicing, and payment processes. Below is a clear, detailed rundown of

With 2024’s holiday season in the rearview and the 2025 GRIs now in effect, parcel carriers are gleefully watching their new and improved revenue numbers trickle in. Though thankfully not th... View More

In a carefully worded statement released February 18, the Postal Service announced that Postmaster General Louis DeJoy “has notified the Postal Service Board of Governors that it is time fo... View More

The packaging industry faces mounting environmental challenges, and if you’re in this space, you’ve likely seen the pressure to adapt. Single-use materials, like plastics, fill up landfills... View More

Despite handling over 21.7 billion parcels in 2023, the US last-mile delivery sector remains outdated in terms of the customer experience it offers. Major carriers like FedEx, UPS, USPS, and A... View More