For years, the societal model has been fueled by a “take-make-waste” mindset. This mindset contributed to 267.8 million tons of solid municipal waste in the United States in 2017 – with... View More

Our industry is seeing innovations that will change the way we operate the complete supply chain. Blockchain will improve transparency, reliability, and efficiency. Mobile robots are gaining t... View More

Mountain Rose Herbs, based in Eugene, OR, was founded in 1987 and today sells herbs, essential oils, and teas directly to the home consumer. On average, over 1,000 shipments a day leave their... View More

Shopping is easier than ever. With a simple mouse click or finger tap, consumers can purchase just about anything from just about anywhere and have it delivered in only a few days. This conven... View More

Local delivery companies, regional parcel carriers, and the largest integrated carriers have been managing the last-mile delivery process forever. However, it has only been in recent years tha... View More

The US will stay in the Universal Postal Union (UPU), a decision that likely caused mailers everywhere to breathe a sigh of relief at the avoidance of a major disruption in the USPS’ intern... View More

A light snow is falling in Memphis on what is one of the coldest New Year’s Days on record. Earth has just completed another extraordinary trip around the Sun. Ed Sheeran has the most popula... View More

The supply chain will never be immune to disruptions — some things are simply unpredictable. But as 2020 progresses, one thing is certain: the ability to rapidly innovate and adapt will be v... View More

Today, shippers need to be nimble and must continuously analyze existing processes to optimize and stay competitive. This makes it critical to leverage the right partner to ensure wasteful spend... View More

As recently as just a couple of years ago, the term “delivery experience” was little more than an industry buzzword, often prefaced by “the Amazon effect” or “the e-commerce... View More

Thanks primarily to Amazon (and the explosive growth of Amazon Prime), consumers in 2020 are conditioned to expect that virtually anything bought online can be shipped for free. That’s true... View More

We are living through the most dynamic transportation environment in recent memory. The parcel carriers, in particular, are in a state of flux, with large shifts in service offerings, strategic allian

Too many e-retailers and direct selling companies view parcel shipping as a commoditized cost of doing business that they have limited ability to influence. That’s a mistake. There are many cost-sav

In today’s highly competitive retail market, the focus is on getting your product to a customer in the fastest, most convenient way possible. The challenge for most shippers is that consumer... View More

Global commerce and shipping can be complex. However, expanding your market internationally can be exceptionally lucrative, so it would be unwise to let hesitation and fear hold you back. Since the ri

Speed – consumers want it and businesses need it. Wireless companies are working to improve their cellular speed to meet customers’ demands of faster service. Airlines are working to impro

Another year, another major carrier rate increase, as UPS and FedEx continue to raise their list rates for transportation charges and accessorial charges, as well as implementing new methods to squeez

Most businesses can probably count on one hand the number of times a carrier invoice has come back lower than expected. You may have great rates, but somehow your shipping costs are still kill... View More

Amazon has taught me I don’t have to wait for my next two-pack of ravioli cutter stamps, so if you can’t get them to me in under two hours, I know someone else who can. It’s 2020,... View More

This past fall, the US unemployment rate fell to near-historic lows of 3.5%. While that’s great news for the economy and for workers, it’s bad news for organizations who find themselves paying... View More