The e-commerce revolution has fundamentally reshaped consumer expectations. Today's online shoppers crave convenience, transparency, and lightning-fast delivery. In this competitive landscape, effici... View More
In recent years, Amazon has not only dominated the e-commerce landscape but has also been making significant strides in revolutionizing logistics with its Logistics-as-a-Service (LaaS) offerin... View More
The latest findings from the Reverse Logistics Association's (RLA) quarterly Returns Index show that returns costs continue to rise faster than returns volumes. The returns cost index jumpe... View More
With his "Delivering for America" project, Postmaster General (PMG) Louis DeJoy is disrupting the status quo that has plagued the USPS for decades and, in so doing, he’s making enemies an... View More
In the last 20 years, USPS’s position in the market has shifted dramatically. The shift to email communications, electronic bill payment, digital marketing, and other technological innovatio... View More
In a critical update, Pitney Bowes has taken a decisive step by selling a controlling interest in its Global Ecommerce division — now renamed DRF Logistics — to Hilco Global. This follows the... View More
In the e-commerce landscape, the way brands interact with customers is evolving. In many cases, a customer picking up the package on their doorstep is the only physical interaction they’ll have with
Parcel spend management of course is not a new concept. Shippers have always looked for ways to lower their costs, toiling over ledgers and spreadsheets in an effort to find opportunities for sa... View More
Consumers are returning more big and bulky items such as furniture and exercise equipment because of the ease and improved comfort level of purchasing such items online. In addition, like fast... View More
Decision-makers considering die-cutting boxes should know their decision could significantly impact brand perception, recognition and impression. After all, consumers’ opinions of a business... View More
ATLANTA--(BUSINESS WIRE)-- UPS (NYSE:UPS) today announced second-quarter 2024 consolidated revenues of $21.8 billion, a 1.1% decrease from the second quarter of 2023. Consolidated operatin... View More
Business success means staying efficient and agile. As supply chain digitalization evolves, warehouse management strategies must adapt at pace or leapfrog into the present day to keep up. With... View More
When I joined the supply chain field in 2021, there were whispers that Amazon would be entering the parcel shipping market as a carrier. This was greatly felt by my clients, who are retail and p... View More
Packaging plays a pivotal role in safeguarding products, promoting sustainability, minimizing shipping expenses, and maximizing customer satisfaction. And now, a powerful new tool called packa... View More
Carrier capacity constraints, looming labor disruptions, shifting consumer behaviors, and shuttered carrier facilities are just a sampling of the hurdles parcel supply chains have had to navig... View More
In e-commerce, where every dollar counts and efficiency is king, lies a battleground of logistics. The art of moving goods from warehouse to doorstep is the story of survival, told in the margins of p
The growing importance of data, in all forms, has been one of the most definitive business trends of the 21st century. For example, board rooms have learned lessons from Moneyball, Matthew McC... View More
In this installment of PARCEL Counsel, we will analyze the relationship between a motor carrier’s liability for loss and damage to cargo, cargo liability insurance, and cargo insurance. It i... View More
Navigating the complexities of the modern global trade environment poses a significant challenge for shippers worldwide. Shippers face a landscape marked by rapid shifts in trade patterns, sub... View More
Agoraphobia or efficiency? Mysophobia or effectiveness? Blame or celebrate COVID for remote work? Whatever the driver, real or otherwise, more and more people today want to live as much of life... View More
