As we turn the page into a new year, we often find ourselves filled with ambition to take on new challenges. While many are setting personal home, work, and fitness goals we often find ourselv... View More

As omnichannel sales increase, the number of returns will grow. Indeed, e-commerce retail sales have increased 8.3% year-to-date through November, while retail sales have risen two percent for... View More

March is Women’s History Month, a time to celebrate all that women have contributed to culture and society in America and throughout the world, as well as to reflect on the progress made and... View More

Every year, parcel carriers announce a general rate increase where they cite an average increase in their rates. For 2024, UPS and FedEx announced a 5.9% average increase. In the parcel indust... View More

Business intelligence (BI) is not just a buzzword. But for many companies, it is — and that’s a problem for their supply chains. For the companies that use it, BI is a tool that provides... View More

Retailers are realizing things need to change to improve profitability amid dwindling consumer demand and rising costs. Predicted 2024 trends can be grouped into three categories: return polic... View More

No matter how carefully a parcel shipper structures its transactions and conducts its operations to avoid being sued, it is almost inevitable that sooner or later a claim will be brought against it in

Over the past few years, I have seen, among business leaders, a growing realization of the dramatic impact that parcel shipping operations, acumen, and performance have on overall business suc... View More

The past few years have been historic for the direct-to-consumer (DTC) industry. Sales grew steadily until the pandemic unleashed tremendous growth and a need to convert omnichannel packaging and fulf

The supply chain technology market has been growing rapidly. In 2022, it was valued at US$21,129.2 million and is expected to expand at a CAGR of 11.1% from 2023 to 2030. And one of the most i... View More

We at PARCEL would like to thank Morgan Stanley for allowing us to publish the results from their quarterly shipper surveys. We included a snapshot of these results in our recent January/February, 202

3PLs, retailers, and manufacturers engaged in e-commerce fulfillment face high customer delivery expectations, continuing labor shortages, uncertain carrier capacity, and rising warehousing an... View More

For years, delivery expectations have hung on broad carrier windows: two to five days, three to seven days, etc. While these still exist, modern shopping carts and time-conscious consumers demand fine

Another holiday season is in the books, and it feels like you can finally catch your breath and relax after the last few months of shipping chaos, right? Wrong! Peak shipping season may have c... View More

Club stores require people to pay annual membership fees, so they cater to a different market than big-box retailers. The people who agree to pay those fees quickly learn there are a few key d... View More

Peak season is here, my friends. For you shippers out there, this means orders and shipments are coming your way fast and furious. The pace and volume this time of year brings means it is actu... View More

Sure, every mile is technically the same distance. But just ask a distance runner and they’ll assure you that not only is the last mile the longest, but that it can be the difference between... View More

Combining ingenuity, belt-tightening, and grit helped brands and retailers successfully navigate the volatile supply chain over the last few years. Turbulent times aren’t quite over, though... View More

In today's digital age, data has emerged as a driving force behind modern business strategies. Companies across various industries are harnessing the power of data to drive growth, enhance op... View More

We’re all busy. The day-to-day noise of the transportation function is never calm and peaceful. This is especially true as we ramp into and through peak and GRI season. But urgent is the enemy of... View More