VIENNA, Va. — June 15, 2023 — Consumers have made clear that speed matters, with 97% calling faster delivery an important factor in their online purchasing decisions. As a result, retailer

The COVID-19 pandemic. Russia-Ukraine War. Semiconductor shortage. And these are just the events that have had a global impact. Supply chain disruption may occur at the regional, federal, state... View More

Flexible packaging is a popular choice due to its convenience, space-saving, and sustainability advantages, which can also enhance your brand's image and reputation. However, it is crucial to... View More

If you missed Part One of our survey, click here. Dozens of shippers (commanding approximately $3.5 billion in aggregate annual shipping spend) participated in Shipware’s live parcel pricing and... View More

When the marketplace changes, evolution and adaptation are critical to survival. As the pandemic altered buying behavior, for example, retailers and brands had to adapt by offering an optimize... View More

As the world becomes increasingly aware of the impact of climate change and the importance of sustainability, companies are under pressure to become more environmentally conscious. One of the... View More

Parcel rates keep going up. Shippers like you know that at the beginning of 2023, small parcel list rates went up about 7% for FedEx and UPS, but that is not the whole story. You may feel li... View More

The twists and turns on the consumer’s road from purchase to parcel can influence e-commerce retailers’ bottom lines in a direct relationship to customer experience (CX), and last-mile del

In early February, Women in Logistics and Delivery Services (WILDS) presented the second annual Megan J. Brennan Award for Excellence to Tammy Whitcomb Hull, Inspector General, United States P... View More

Adopting lean inventory management principles can help businesses change for the better. However, decision-makers must consider what implementing these practices means for the companies in que... View More

To say the domestic parcel shipping landscape has changed in the last three to four years may be a gross understatement. Many long for the days before perpetual peak surcharges, 90+ page co... View More

Let’s start with the very basic principle of what order fulfillment is. A customer places an order, which is then picked, packed, and shipped from a fulfillment center. The carrier then picks... View More

With shippers still reeling from high costs incurred during the pandemic and its aftermath, businesses are setting aggressive cost-reduction goals for their logistics operations. General rate... View More

Parcel shippers who ship hazardous (hazmat) materials in domestic or international commerce are subject to a wide variety of rules and regulations governing their shipments. By the very nature of the... View More

“Here’s the reality. Let’s say you’re in charge of supply chain for a large company and you need to go in front of your boss or your board to say, ‘I guarantee there won’t... View More

For many, spring brings a slower time. You have finished your year-end physical inventory plans and now you are organizing, getting new product in for your next peak season. Some of you stay f... View More

In early January, Amazon announced the expansion of its “Buy with Prime” (BWP) service to all eligible US retailers. The program, which first launched as an invite-only beta in April 2022,... View More

On January 31, UPS held its Q4 2022 earnings call. Despite relatively positive packaging, results were mixed. After walking away from Q4 with continued strong margins and a 13.2% dividend incr... View More

We asked the questions, you provided responses. Exclusively for the PARCEL Forum, Shipware conducted a live parcel pricing and benchmarking survey, entitled Live & Interactive Parcel Prici... View More

The term "control tower" is often broadly applied when describing reports and dashboards; however, it’s much more than that. While visibility is a prerequisite, having a true control tower... View More