In the daily conversations I have with shippers across the country, including customers and prospects, there is increasingly a feeling that something fundamental changed. Many, particularly in... View More
Effective January 2, 2023, FedEx Express (Domestic, US Export and US Import), FedEx Ground, and FedEx Home Delivery shipping rates will increase by an average of 6.9%. FedEx Freight will incr... View More
For logistics operations, change has become a constant. The COVID-19 pandemic created major disruptions that still linger today, with 72% of businesses reporting negative effects due to the pandemic... View More
Shipping is a critical part of every e-commerce business. Not only do you need to be sure your products reach your customers promptly and in good condition, but you also have to figure out whi... View More
The global economy is an enigma right now, with the impact of inflation on supply chains a key part of that mystery. Thanks to the pandemic over the past few years, the industry has seen more than its
It’s no secret e-commerce has seen a boom over the last couple of years, and as customer expectations continue to evolve, shipping packaging continues to fall under more scrutiny. Many e-comme... View More
D2C merchants will break the bank to create programs that connect customers with their brands and build loyalty. Then they’ll ship products out using uninspired packaging in plain brown boxe... View More
It’s easy to look at the results of this year’s Shipware/PARCEL survey and conclude that aggressive cost increases by UPS and FedEx, plus the growing disparity in power between shippers and... View More
Peak season is fast approaching, and whether you have already created and are implementing your plan, or you are still seeking the final touches, there’s never a wrong time to review lessons... View More
As the smell of BBQ ribs wafting through the neighborhood is replaced by pumpkin spice in just about everything, it is apparent that the busy holiday shopping and shipping season is fast appro... View More
Why do some shipping programs thrive in uncertain times while other equally invested peers do not? The answer to this puzzle may lie in how a shipper views their own program. Those... View More
Reverse logistics involves returning goods from the consumers to the retailers or manufacturers and handling those items accordingly. People increasingly realize there are valid reasons for re... View More
The pandemic accelerated e-commerce and served as an alternative to closed stores and a way for consumers to avoid the COVID virus. The impact on parcels and the last mile was immense, resulting in re
Higher transportation, labor, and warehousing costs are driving up returns costs. According to the latest Returns Index Survey from the Reverse Logistics Association (RLA), 55% of survey respondents n
Across the country, everyone is facing the same challenges: How do I get more done with less? Less space, tools, time — and, of course, fewer people. What If You Can’t Find Enough Workers?... View More
Consumers worldwide are making sure companies hear the call for greater accountability, sustainability and ecological stewardship. Eco-friendly packaging is one small way corporations are meet... View More
Two years after the COVID-19 pandemic began, we still face disruptions across supply chains. In 2020, the start of the pandemic, consumers shifted their spending away from services to goods, cau... View More
The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More
You can’t get through a workday without hearing the word “disruption.” While business is ever-changing, we’ve all seen how the rate of change since early 2020 has disrupted and... View More
US warehousing space is at the tightest it's ever been as shippers import record amounts of inventory to satisfy existing customer demand and have on hand “just in case.” Real est... View More
