March 8 2021
As we approach what is hopefully the end of the COVID pandemic, UPS and FedEx continue to apply new peak surcharges in response to what they describe as ongoing capacity issues. Service Guaran... View More
March 5 2021
To say that the transportation markets are in flux would be a gross understatement. 2020 and the effects of COVID-19 have uncovered gaps in the resiliency of transportation networks across mod... View More
March 3 2021
The COVID pandemic is said to be the biggest economic disruption since WWII, and its impact on supply chain operations has been enormous for almost all industries. In this article, we discuss... View More
Feb. 24 2021
As packaging artwork becomes more important to the product, delays in delivering accurate and approved package artwork have an increasing impact on time to market and a company’s bottom line... View More
Feb. 22 2021
Whew; 2020 is finally behind us! As 20/20 means perfect vision, I thought now would be a good time to ask if you can accurately describe your vision of last year as well as what lessons were l... View More
Feb. 16 2021
For the past six years, the Pitney Bowes Parcel Shipping Index has closely tracked the parcel industry in 13 of the world’s most influential markets. Each year, the industry’s growth story
Feb. 12 2021
In our business, there’s a million metrics, ratios, expenses etc. that we can track. With the help of our business coach, we’ve identified a handful of these that we call vital factors. The... View More
Feb. 4 2021
Years ago, companies regularly negotiated exclusive shipping contracts with major carriers who handled all their parcel shipping (and some freight as well) to customers, partners, distributors... View More
Feb. 3 2021
As the worldwide battle against COVID-19 rages on, shippers are striving to strike the right balance to comply with safety requirements, fulfill their customers’ orders, and preserve their b... View More
Feb. 3 2021
Corrugated packaging is a perpetually popular choice across numerous industries, especially since its design promotes increased durability. Manufacturers and retailers understandably prioritiz... View More
Feb. 1 2021
If you’re in the market for order fulfillment services, there’s one question that’s probably at the top of your list: What’s it going to cost? As is often the case, the answer... View More
Jan. 28 2021
An efficient, convenient, and cost-effective returns process is essential for retailers in today’s competitive environment. One poor returns experience can lead to a lost customer for life... View More
Jan. 26 2021
While most shippers have become accustomed to the carriers announcing record general rate increases (GRI) and new surcharges, 2021 will be in a class of its own. More than any other year, it i... View More
Jan. 21 2021
2020 presented parcel shippers with a unique set of challenges. From already booming e-commerce business to an unprecedented disruption in supply chains due to the global pandemic, businesses... View More
Jan. 20 2021
While most holiday seasons bring a surge in online shopping, 2020 was setting a new record. Shoppers were seeking new ways to get gifts to their loved ones during this time of social distancin... View More
Jan. 18 2021
As the world of global e-commerce continues to grow, there is an increasing interest in having an “express” service option available for international shipments. The major carriers (DHL,... View More
Jan. 15 2021
As the seemingly never-ending 2020 finally comes to an end, parcel carriers, customers, and anyone in the supply chain realm are all thinking about what the future holds. Can the national carr... View More
Jan. 13 2021
According to McKinsey's consulting firm, 61% of executives reported decreased costs, and 53% reported increased revenues due to introducing artificial intelligence (AI) into their supply chai... View More
Jan. 4 2021
Each year, parcel shippers get the unique privilege of certainty – certainty that their shipping costs will go up. This expectation is dutifully met by UPS and FedEx each year with General R... View More
Dec. 23 2020
As Founder and CEO of the world’s oldest global home delivery service, I have always taken a keen interest in the packaging of Christmas gifts. After all, the magic of a Christmas gift is a... View More