Successful online sales increasingly depend on an agile, efficient back-end fulfillment operation – to drive profitability and to keep customers happy and coming back. Here’s how you addre
D2C merchants will break the bank to create programs that connect customers with their brands and build loyalty. Then they’ll ship products out using uninspired packaging in plain brown boxe... View More
If you’re in the market for order fulfillment services, there’s one question that’s probably at the top of your list: What’s it going to cost? As is often the case, the answer... View More
A large percentage of e-retailers in the US fulfill orders from a single distribution center. Not only does this strategy limit delivery speed and increase parcel shipping costs, it creates a... View More
Too many e-retailers and direct selling companies view parcel shipping as a commoditized cost of doing business that they have limited ability to influence. That’s a mistake. There are many cost-sav
Yogi Berra once said, “When you come to a fork in the road, take it.” Believe it or not, that advice isn’t as silly as it sounds, especially when the fork in question is an opport
Almost a year ago, small businesses were contemplating the impact of “Liberation Day” tariffs imposed on nearly all of our trading partners. Over the course of the year, small businesses l
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package products for the 2026 peak holiday se
The freight market is under real strain. Rising spot rates, tightening carrier capacity, climbing fuel costs and growing operational risk are pushing shippers and third-party lo
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
Almost a year ago, small businesses were contemplating the impact of “Liberation Day” tariffs imposed on nearly all of our trading partners. Over the course of the year, small businesses l
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package products for the 2026 peak holiday se
The freight market is under real strain. Rising spot rates, tightening carrier capacity, climbing fuel costs and growing operational risk are pushing shippers and third-party lo
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab