The second half of 2024 was one of return volumes holding steady but was a mixed bag for returns costs, according to the Reverse Logistics Association’s (RLA) returns index. “It seems... View More

The latest findings from the Reverse Logistics Association's (RLA) quarterly Returns Index show that returns costs continue to rise faster than returns volumes. The returns cost index jumpe... View More

Consumers are returning more big and bulky items such as furniture and exercise equipment because of the ease and improved comfort level of purchasing such items online. In addition, like fast... View More

The record-breaking 20th annual Reverse Logistics Association (RLA) annual conference featured many great events and sessions, including the Women in Reverse Logistics Luncheon with Colleen Ro... View More

As omnichannel sales increase, the number of returns will grow. Indeed, e-commerce retail sales have increased 8.3% year-to-date through November, while retail sales have risen two percent for... View More

ESG reporting refers to the disclosure of data covering the company’s operations in environmental, social, and corporate governance. According to financial firm Morningstar, the number of pu... View More

Rising returns volumes have leveled off, but the costs of returns continue to climb according to the Reverse Logistics Association's (RLA) quarterly returns index. For Q1 and Q2, the returns... View More

The resale market is growing quickly as consumers become more mindful of sustainable practices. According to a recent report from RLA member ThredUp and research and analytics firm GlobalData... View More

Have you ever wondered what happens to clothing, furniture, and other goods not sold in traditional outlets such as stores, online platforms, or outlets? Some are sold to third parties that se... View More

A muted holiday season is expected as the National Retail Federation (NRF) forecasts retail sales to grow between six and eight percent over 2021 to between $942.6 billion and $960.4 billion... View More

What's old is new nowadays, as retailers resell returned items online and in stores. According to data analytics and consulting firm, GlobalData, the market for secondhand goods is estimated... View More

Higher transportation, labor, and warehousing costs are driving up returns costs. According to the latest Returns Index Survey from the Reverse Logistics Association (RLA), 55% of survey respondents n

The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More

The cost of returns is rising faster than volumes according to the Reverse Logistics Association’s (RLA) surveys. In each of the quarterly surveys since they began last October, costs have b... View More

Sorry, folks. The last mile is not necessarily the end of a supply chain. Instead, we at the Reverse Logistics Association view the supply chain as circular, encompassing reverse logistics pra... View More