Our 2023 carrier satisfaction survey is here! We take a look at how readers view the carriers with respect to a variety of factors. Check it out and see how your experience compares to that of your pe

In early February, Women in Logistics and Delivery Services (WILDS) presented the second annual Megan J. Brennan Award for Excellence to Tammy Whitcomb Hull, Inspector General, United States P... View More

In our September/October issue, we ran the results of our annual carrier satisfaction survey. You can read the full article by clicking the button below. Thanks to all who participated, and we look fo

Between Thanksgiving and the end of December, UPS, the U.S. Postal Service and FedEx are preparing to deliver up to 110 million packages a day. And that doesn’t include the large number of items... View More

Pritha Mehra (center) holds the Megan J. Brennan Award for Excellence. Shoshana Grove (left) and Anita Pursley (right) are co-chairs of WILDS. On December 16, 2021, during the Women in Lo... View More

For the past couple of years, we've asked our readers to let us know how they ship internationally. Check out the survey results by clicking on the button below. hbspt.cta.load(2621416, '18845dc4-fa... View More

We couldn't include all of the information in the page count allotted in the September/October print issue, so be sure to click the button below to see the PDF with the full survey results! ... View More

Mountain Rose Herbs, based in Eugene, OR, was founded in 1987 and today sells herbs, essential oils, and teas directly to the home consumer. On average, over 1,000 shipments a day leave their... View More

Every year, it's interesting to look back and see what topics our readers were most interested in. We hope you enjoy this recap of the top 10 most-read pieces on our site... View More

Rate changes and surcharges have been implemented more and more throughout the past few years, often at any time during the year (instead of being done during the standard, year-end general rate... View More

Bob Malley, Managing Director of Pierbridge, sat down with me at the 2019 PARCEL Forum to discuss what shippers can do to prepare their global supply chains for 2020... View More

In this interview at the 2019 PARCEL Forum in Dallas, Bob Malley, Managing Director of Pierbridge, sat down with me to discuss how shippers can capitalize on cross-border e-commerce opportunitie... View More

Bob Malley, Managing Director, Pierbridge, discusses how the e-commerce boom has created a parcel tsunami at the border, how US Customs & Border Protection is handling that influx, and wha... View More

On Wednesday, September 25, in Geneva, Switzerland, an amendment was reached that would keep the United States as a member of the Universal Postal Union (UPU), despite prevalent industry expe... View More

It’s always an enlightening exercise when the PARCEL Forum advisory board and staff select the winner of the Game Changer of the Year award, which is presented at our conference every fall. Ev... View More

It's always interesting to look back and see what topics and stories piqued our readers' interest the most. Usually, it's no surprise as to what articles are the most popular (rate changes an... View More

The first full day of the 2017 PARCEL Forum in Nashville had a special highlight during the keynote luncheon. Since 2015, we have conducted a search for the game-changer of the year in the months lead

2017 was a big year for the small-shipment industry (although, really, is any year in our industry ever non-eventful?). As we reflect on the year that just ended, we take a look at the top 10 articles

The 2017 PARCEL Forum in Nashville, Tennessee, was indeed “music to shippers’ ears,” as our theme suggests. The education, networking, and professional growth that occurred over these... View More

Once again, we asked, and you answered. Thank you to those of you who took the time to fill out our carrier performance survey, in which we asked you to rate the carriers on a variety of issues... View More