Rate changes and surcharges have been implemented more and more throughout the past few years, often at any time during the year (instead of being done during the standard, year-end general rate increase announcement). Spend Management Experts Founder & CEO, John Haber, and Melissa Runge, Vice President, Analytical Solutions, sit down to chat with editor Amanda Armendariz about what shippers can do to forecast their shipping spend accurately, even in the face of this uncertainty.