In our September/October issue, we ran the results of our annual carrier satisfaction survey. You can read the full article by clicking the button below. Thanks to all who participated, and we look forward to surveying our readers again next year!
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �