We couldn't include all of the information in the page count allotted in the September/October print issue, so be sure to click the button below to see the PDF with the full survey results!
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
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