Dec. 16 2022
It's inevitable. E-commerce companies can’t limit themselves to domestic sales forever. International demand is growing. Ninety-five percent of the world’s market is outside the US. A sim
Dec. 14 2022
Recently, I’ve been inundated with inquires pertaining to return-less refunds – a term first coined by Amazon in 2017. Return-less refunds occur when a buyer initiates a return and a reque
Dec. 12 2022
With the world becoming smaller, shipping internationally should be easy… right? Conceptually, yes, but to do so profitably, effectively, and continuously can be challenging. Between a varie
Dec. 8 2022
There’s no denying the data: consumer demand for e-commerce shopping is rising. According to Statista, by 2026, the volume of small parcels processed each year is expected to reach 2... View More
Dec. 6 2022
Earlier this year, the second phase of a European Union (EU) customs program called the Import Control System 2 (ICS2) Release 2 was implemented. As of March 2023, all economic operations, whi... View More
Dec. 2 2022
The starting point in understanding international cargo claims is that a claim is based upon a breach of contract by the carrier, not whether the carrier was negligent. This arises out of the... View More
Dec. 1 2022
A recent survey showed 50% of our subscribers are actively looking into how focusing more on international shipping can improve their businesses’ bottom line. If your 2023 plans include adding... View More
Nov. 30 2022
Many parcel shippers find that using a licensed customs broker is essential when making international shipments, since every cross-border shipment is both an import and export transaction involving tw
Nov. 28 2022
What's old is new nowadays, as retailers resell returned items online and in stores. According to data analytics and consulting firm, GlobalData, the market for secondhand goods is estimated... View More
Nov. 23 2022
In our September/October issue, we ran the results of our annual carrier satisfaction survey. You can read the full article by clicking the button below. Thanks to all who participated, and we look fo
Nov. 21 2022
Parcel shippers are looking to find both profit and sustainability within their supply chains, but most don’t know where to start. With change brought on by the pandemic and rising consumer demand... View More
Nov. 18 2022
USPS announced a general rate increase (GRI) for shipping services to go into effect on January 22, 2023. This year’s changes come on the heels of last year’s massive increases and... View More
Nov. 17 2022
According to consumer research firm FTI, e-commerce sales are expected to top $1 trillion USD by the end of 2022, with a slight retail market share drop to 22% from its 24% peak in mid-2020. Eve... View More
Nov. 15 2022
In today’s challenging supply chain environment shippers face the problem of information overload while attempting to make informed business decisions. Data coming from multiple systems at m... View More
Nov. 15 2022
Supply chain demands are reaching new heights, pushing companies to find new ways to boost efficiency. Loading and unloading are some of the most routine processes in logistics and are an exce... View More
Nov. 14 2022
WASHINGTON — The U.S. Postal Service filed notice with the Postal Regulatory Commission (PRC) today of price changes for Shipping Services to take effect Jan. 22, 2023. These proposed... View More
Nov. 11 2022
The tables have turned on shippers. Throughout the world, shippers are up against demand, skyrocketing rates, capacity, and unpredictability. Some of this is augmented by a new dynamic: the market is... View More
Nov. 9 2022
Since 2020, shippers have diversified their programs at a rapid pace. But what are the best strategies to determine which parts of your program should be given to each carrier? The common tool of the... View More
Nov. 7 2022
The e-commerce landscape has changed dramatically over the last two years. Retailers have had to balance the acceleration towards e-commerce and meeting consumers’ expectations of fast and f... View More
Nov. 3 2022
Typically, with a smaller organization, the responsibility of managing the carriers falls on the shipping manager or operations manager. This responsibility is in addition to the many other jobs requi