Feb. 2 2024
Combining ingenuity, belt-tightening, and grit helped brands and retailers successfully navigate the volatile supply chain over the last few years. Turbulent times aren’t quite over, though... View More
Jan. 31 2024
In today's digital age, data has emerged as a driving force behind modern business strategies. Companies across various industries are harnessing the power of data to drive growth, enhance op... View More
Jan. 29 2024
We’re all busy. The day-to-day noise of the transportation function is never calm and peaceful. This is especially true as we ramp into and through peak and GRI season. But urgent is the enemy of... View More
Jan. 25 2024
The legal characteristics of the entities providing transportation service in international commerce fall into three broad categories: International Air, International Ocean, and North America... View More
Jan. 23 2024
In today’s digital age, launching an online shop has never been easier. Platforms like Shopify can transform budding businesses into fully operational e-commerce merchants in just one day, e... View More
Jan. 19 2024
Artificial intelligence (AI) is changing industries in numerous ways. Many business leaders wonder if deploying an AI chatbot for customer service could tackle rising query volumes while givin... View More
Jan. 17 2024
In the wake of the recent GRIs implemented by both UPS and FedEx, with a 5.9% increase, it's crucial for shippers to reevaluate their budget assumptions. Despite any preconceived notions of being pre... View More
Jan. 15 2024
Amazon is finally throwing its hat into the ring of carriers. Industry experts have long speculated the company would one day compete with FedEx and UPS - myself included, with a few article... View More
Jan. 12 2024
Returns are a perennial headache for online retailers, costing US retailers $816 billion in lost sales in 2022, according to the National Retail Federation. And the issue is gaining momentum... View More
Jan. 11 2024
When the premier manufacturing and supply chain trade event of 2024, MODEX, returns to Atlanta on March 11, it will include over 1000 exhibits from leading solution providers and a comprehensi... View More
Jan. 10 2024
Editor's Note: This article was written in fall of 2023, but even though this most recent peak season is now over, we still thought this article from our November/December issue should be share... View More
Jan. 8 2024
Let’s take a minute to talk about the annual GRI (general rate increase) from the big two - FedEx and UPS. While this year’s announced 5.9% increase was less than the record increases of the
Jan. 5 2024
In the realm of domestic or international shipping, the planning of delivery routes is of utmost importance in order to ensure efficiency, sustainability, and profitability. This is particular... View More
Jan. 4 2024
In January of 2023, Amazon announced the expansion of Buy With Prime (BWP), a program allowing eligible retailers to sell through Amazon Prime on their own websites, with shoppers using their... View More
Jan. 2 2024
A global surge in cross-border e-commerce activity spurred by the pandemic is expected to continue as consumer buying behaviors have accelerated the international online purchasing of products... View More
Dec. 29 2023
One of the most recognizable images of the supply chain crisis is that of nearly 100 container ships waiting to unload in October 2021. Both Los Angeles and Long Beach were represented, as they are si
Dec. 27 2023
The title quote has always proven true. It’s impossible for anyone to know everything about what is going on in the industry. What’s coming at you? The latest trends? Better solutions to... View More
Dec. 22 2023
With high customer expectations, continuing labor shortages, uncertain carrier capacity, and rising warehousing and shipping costs, it's becoming increasingly difficult to meet customer deliv... View More
Dec. 21 2023
The best e-commerce shopping experiences don’t stop at checkout. A top-notch fulfillment phase and customer delivery experience is critical because it is the most emotional part of the e-commerce... View More
Dec. 21 2023
At 5.9%, the 2024 general rate increases introduced by FedEx and UPS represent a significant added outlay only eclipsed by last year’s record-breaking increase, but shippers are now in a far... View More