Multichannel Merchant--Is your distribution center ready for holiday 2011? How about your contact center? Are your front end and back end in sync with each other? Even if you think you're ready to roll, you may not be. Multichannel Merchant senior writer Tim Parry caught up with GJM Associates president George Mollo at the NEMOA Fall Conference Sept. 21 in Quincy, MA to talk about holiday preparedness. Read more!