Tompkins International--Being realistic means being practical and/or pragmatic.

    For holiday 2013, there were five really big factors that were going to impact final delivery. And yet UPS and FedEx still failed to be realistic, practical, or pragmatic in communicating their failure to deliver on their promises for holiday 2013.

    Let’s first take a step back. What were the five big factors impacting final delivery?Read more!

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