Industry experts will be tackling the issues of last-mile and same-day delivery in a new track at the PARCEL Forum, sponsored by the Customized Logistics and Delivery Association. Delivery companies will sit side-by-side with shippers to discuss topics such as what role customized logistics providers, formerly referred to as couriers, play in today’s multichannel transportation plans; drones, data and distribution; using predictive analytics to keep your business ahead of the competitive curve; clouds, platforms and other technologies; and more. One session will feature three shippers—, Amway and Staples—talking about the benefits of using these customized services. PARCEL Forum: September 29-October 1,