Neopost, the fastest-growing worldwide provider of mailing and shipping solutions, earned top scores for the Mail Facilitation sector in the most recent company website survey completed by The Customer Respect Group, an independent global research and consulting firm that focuses on how companies treat their customers online.


The Customer Respect Group's simplicity rating focused on how well companies enable their site visitors to easily complete tasks, respond to email queries, and treat customers personal data. Described as well organized, clear, and comprehensive, Neopost earned high scores for its explicit and easy-to-understand privacy policy, user-friendly site navigation and personalized responses to customer inquiries.


This recognition is especially meaningful to us because of our ongoing commitment to providing top notch customer service, said Christopher M. OBrien, President and CEO, Neopost Inc. We look forward to continuing to position ourselves as a value-add for our clients.


The Customer Respect Index (CRI), a measure of how well companies treat their online customers, was obtained through a review of over 21 Transportations, Distribution and Logistics companies websites on 130 aspects of the online user experience. The three main categories for scoring were ease of use, communication and trust. The 21 companies were split into the following sectors: Trucking, Truck Leasing; Mail, Package, Freight Delivery; and Mail Facilitation.


About Neopost

Neopost is the fastest-growing worldwide provider of mailing and shipping solutions. Neopost partners with its customers to help them achieve higher levels of efficiency, control and value in their mailing operation. Neoposts mailing and shipping solutions constantly evolve to bring the greatest business advantage to customers critical mailing processes. Over its 80 year history, Neopost has consistently provided innovative mailing solutions, including the first electronic postage meter, the first folder/inserters with automated setting adjustments, and its flagship digital ink jet mailing systems.  Neoposts innovative products and services bring simplicity and efficiency to your complete mailing process to make businesses run more effectively. Because Neopost values your mail.


For more information, call 1-888-Neopost (636-7678) or visit Neopost at