IRVINE, Calif. And ORLANDO, Fla. – September 14, 2026–Reveel, the Shipping Intelligence Platform used by brands and 3PLs to plan, manage, and govern their carrier networks, today announced the launch of Omnicarrier Decision Intelligence (ODI). With ODI, an AI-native capability, shippers can, for the first time, plan and manage their entire carrier network in real-time, at the package level, without relying on blended averages, static reports, or a carrier’s own numbers.
Reveel’s ODI is a significant step forward that puts a number of long-sought after capabilities at the fingertips of shippers and leaders in operations and finance for the first time. These include:
●Reveel's AI-powered unified analytics suite is now enhanced with interactive AI-powered KPI dashboards, configurable alerts, actionable insights, customizable personalization, all fully integrated to IQ, Reveel's conversational AI.
●The Carrier Mix Modeler within ODI lets shippers model the ideal carrier network for all parcel shipments in real-time – matching each and every package with the right carrier.
●Costs are planned and managed in real-time in a constant feedback loop, enabling optimal decision making before shipments are made – not after contracts are signed, carrier invoices are received, and shipping expenditures impact profit and loss.
Carrier agreements are dense, change constantly, and are priced to the carrier’s advantage. As recently uncovered in “The State of Shipping 2026” report, most shippers can’t keep pace with the shifts now upending the industry: 92% of shippers lack real-time visibility into their carrier spend and performance, and 87% examine carrier rates only during an RFP, leaving the surcharge interactions, dimensional weight (DIM) thresholds, rebate triggers, and volume tiers that actually determine costs unexamined between negotiations.
Importantly, 86% of shippers lack the ability to even model their carrier networks – a capability that is crucial for organizations that need to diversify shipping options while making sound decisions around cost and customer service. With today’s carrier landscape marked by radical rate and surcharge shifts that can, without warning, materially change what it costs to ship parcels and freight, Reveel’s ODI has been specifically engineered to address this new reality and all of the challenges associated with it.
“For years, carrier strategy was relatively straightforward. Most parcel shippers worked with the same carrier, across three-year agreement cycles, with one or two price increases a year. That market is gone. The major carriers now rarely want all of a brand’s shipping business, which is why across parcel, LTL, truckload, and international we see an endless stream of mid-year price increases, surcharge repricing, converging modes, and an explosion of alternative carriers in an ecosystem that is more complex and less predictable than ever,” said Josh Dunham, co-founder and CEO at Reveel. “Omnicarrier Decision Intelligence ensures that as carriers evolve, the shipper evolves with them. With legacy operating models, shippers could only find out what a carrier agreement cost them after the invoice arrived. ODI changes the sequence entirely. Using modeling and simulation to optimize shipments across all carriers, it plans and manages the network in real time, at the package level, and across every carrier a shipper runs, before the cost ever lands on an invoice.”
The news was announced at the annual Reveel Insight customer conference, taking place in Orlando, Fla., alongside the annual Parcel Forum industry event.
ODI: The Intelligence Layer Behind Planning and Managing Your Network
Omnicarrier Decision Intelligence powers the Reveel Shipping Intelligence Platform. ODI itself spans two of Reveel’s three operating pillars, Plan and Manage:
●Plan (Strategy & Sourcing) - models any carrier rate proposal or diversification scenario against a shipper’s actual package level shipment history, computes the full financial impact of every proposed term before signature, and models the cost impact of a GRI or surcharge restructuring within minutes, instead of weeks.
●Manage (Analytics & Insights) - unifies spend and performance data across every carrier, account, and location into one continuously updated view, and surfaces surcharge changes and billing anomalies within the same billing cycle as they occur, not after.
Both pillars are grounded in the same principle: cost lives at the package level, because otherwise, blended averages produce blended errors.
Reveel IQ: From Data to Decision
Central to ODI’s Manage capability is Reveel IQ, an AI shipping analyst purpose-built on shipping and carrier domain expertise. Rather than adding another alert feed for a team to interpret, you can ask Reveel IQ a question using natural language, just as you would a data analyst, and it translates carrier data into ranked, dollar-quantified recommendations that can be acted on immediately.
Every recommendation is traceable back to the package level data behind it, and Reveel IQ supports a shipper’s decisions rather than executing actions autonomously on their behalf. Notably, Reveel IQ now delivers insights far beyond shipment detail reports, enabling users to ask questions about their audit, claims, freight volumes and processes that span their transportation and warehouse management systems. Existing account and user permissions continue to govern every request.
Fully aware of your unique shipping profile, Reveel IQ connects the dots between spend, performance, and carrier behavior so teams can explore trends, examine package level detail, and get actionable answers without writing queries or building reports.
Govern: The Foundation Underneath ODI
Rounding out the platform is Reveel’s third operating pillar, Govern (Audit, Monitor & Report), which oversees a shipper’s complete shipping program. Every invoice is validated against contracted terms within the billing cycle through Reveel’s Parcel Audit & Recovery solution, while the platform’s Freight Audit & Payment capabilities extend that same audit-grade precision to every mode of transportation.
Reveel re-rates every shipment against every term in an agreement, including surcharge interactions and DIM thresholds most platforms don’t model, so the number a shipper sees is the number they'll actually be billed. Through deep integration with carriers’ invoice data, the loop is closed between what was expected to happen, and what actually did happen.
With Reveel’s ODI, shippers establish evidence-based rules for carrier selection, service levels, delivery promises, and dimensional limits, so decisions are enforced automatically going forward.
The platform’s Automated Financial Grade Reporting function then delivers an audit trail, giving you the real number at the rigor finance and compliance teams require. Every invoice you validate feeds back into smarter carrier selection and sharper forecasting, so closing the books sets up your next plan, instead of ending the last one.
Together, Plan, Manage, and Govern form a continuous cycle of optimization at the center of the Reveel Shipping Intelligence Platform. Shippers can enter that cycle anywhere: with ODI alone, with Freight Audit & Payment alone, or with the full platform. Reveel’s ODI serves as a force multiplier for any shipping or analytics department, and delivers users a 20%+ average annual savings on their shipping spend – results driven by better information, instead of harder negotiation.
Built for AI Agents, Not Just AI Users
Alongside ODI, Reveel is also introducing a Model Context Protocol (MCP) Connector, enabling AI agents to discover and invoke Reveel services directly. The connector extends the same governed, permissioned access shippers already rely on, to any AI agent acting on their behalf – all in accordance with the National Institute of Standards and Technology (NIST) AI Risk Management Framework.
Availability
Omnicarrier Decision Intelligence is available now to new and existing Reveel customers, and can go live within 48 hours of a completed contract, without a lengthy implementation project. Shippers and 3PLs interested in a modeled view of their own carrier network can learn more here.
About Reveel
Reveel is the Shipping Intelligence Platform brands and 3PLs use to plan, manage, and govern their carrier networks. Built on Omnicarrier Decision Intelligence and Freight Audit & Payment, Reveel computes cost and performance at the package level, across every carrier and mode, so shippers can reduce costs, improve operations, and deliver a better experience to their end customers. For more information, please visit the company’s website and follow it on X, LinkedIn and Facebook.
