Frederick W. Smith, chairman, president and chief executive officer of FedEx Corp., stressed the important role of the workplace in providing outstanding service to FedEx customers. "The FedEx culture, centered on our people-first philosophy, has always been a major competitive advantage," he said in a special broadcast to its work force.
"Motivated, committed team members providing the highest possible service levels is what separates us from the competition," Smith said. "Putting people first makes very good business sense and is the right thing to do."
FedEx has been honored as one of the "Best Companies to Work For" in 10 of the past 11 years and was named to the "Best Companies to Work For" Hall of Fame in 2005. FedEx also has been consistently ranked in FORTUNE's "Global Most Admired Companies" and "
Of the companies honored this year, FedEx was:
· The largest employer on the 2008 "Best Companies to Work For" list;
· The only shipping company included;
· Recognized for its no-layoff philosophy and promoting from within
· Noted for its diverse workforce;
· Ranked as 97th overall;
To pick the "100 Best Companies to Work for," FORTUNE works with Robert Levering and Milton Moskowitz of the
Of some 1,500 firms that were contacted, 406 companies participated in this year's survey. Nearly 100,000 employees at those companies responded to a 57-question survey created by the
Most of the company's score (two-thirds) is based on the results of the survey, which is sent to a minimum of 400 randomly selected team members from each company. The survey asks questions related to their attitudes about the management's credibility, job satisfaction and camaraderie.
The other third of the scoring is based on the company's responses to the Institute's Culture Audit, which includes detailed questions about pay and benefit programs and a series of open-ended questions about hiring practices, methods of internal communications, training, recognition programs and diversity efforts.
After evaluations are completed, if news about a company comes to light that may significantly damage employees' faith in management, that company may be excluded from the list.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $36 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 290,000
employees and contractors to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit http://news.fedex.com.