Have you heard the expression, “GIGO?” It used to mean “Garbage In, Garbage Out.” It referred to the problem of incorrectly inputting data and expecting the computer program... View More
One of the most influential books that I have read is Michael Gerber’s The E-Myth: Why Most Small Businesses Don’t Work and What to Do About It. Essentially, Gerber suggested that a business... View More
I overheard a manager tell his team, When I tell you to jump, I dont want to hear why; I want to hear, how high. How do you think the members of that team felt? Inspired? Motivated to do their best? A... View More
The United States Postal Service (USPS) announced a change in postal prices, which took effect on May 12. With every change, there is opportunity. This is an opportunity for parcel shippers. For the... View More
Rodney Dangerfield is famous because of his catchphrase, I get no respect. I have been to a number of conferences over the past several months (including my favorite PARCEL 07) and have had the opportunity... View More
If you saw An Inconvenient Truth with Al Gore or Leonardo DiCaprios The 11th Hour, then you know global warming is a serious problem. This is a human issue about the extinction of our species and our inability... View More
What do FedEx, UPS, Netflix, Amazon, Google, Harrahs and the Oakland As have in common? According to Professor Tom Davenport, These companies have only two things in common: they compete on the basis of... View More
On May 14, the U.S. Postal Service (USPS) increased the cost of shipping packages. No one likes to pay more, and I have heard many complaints from shippers everywhere. I do not work for the USPS, although... View More
What is the best deal for shipping packages? For the last few years, one of the best values for shipping packages weighing less than five pounds has been the U.S. Postal Services Priority Mail. The fastest... View More
Over the years, I have asked hundreds of participants in management seminars to describe the characteristics of the best manager with whom they have ever worked. Its encouraging to me that nearly everyone... View More
Every business, in one way or another, has felt the effects of the gas price increases. Shipping costs have also been affected by this increase as surcharges have skyrocketed to cover the high prices of... View More
Summer is over, and our children are back in school. Whew! We all know how valuable learning is for our children, but how about you? Are you facing tremendous changes in your organization? Are you... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give you awareness and hopefully make a difference.... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give awareness and hopefully, make a difference.... View More
