In this edition of Parcel Perspectives I thought I’d share some knowledge from the this year’s PARCEL Forum, which was a great success. My congratulations to everyone who helped organize the... View More
As a provider of multi-carrier shipping software, I am often explaining why there are geographic pockets where FedEx, UPS, DHL, TNT, or some other carrier cannot be supported with the carriers’ standard... View More
I just attended the Internet Retailer show in Chicago. I was an attendee, not an exhibitor, which allowed me the ability to attend presentations and visit some of the key players in this mecca of direct... View More
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �