In this edition of Parcel Perspectives I thought I’d share some knowledge from the this year’s PARCEL Forum, which was a great success. My congratulations to everyone who helped organize the... View More

As a provider of multi-carrier shipping software, I am often explaining why there are geographic pockets where FedEx, UPS, DHL, TNT, or some other carrier cannot be supported with the carriers’ standard... View More

I just attended the Internet Retailer show in Chicago. I was an attendee, not an exhibitor, which allowed me the ability to attend presentations and visit some of the key players in this mecca of direct... View More

I’ve shied away from writing about the United States Postal Service in this column. The reason is simply because the situation is so dynamic that it lends itself more to the immediate feedback from... View More

While I am generally involved in deploying solutions for large shipping operations, I was recently impressed with some significant numbers that were achieved by employing improvements in ‘non-production’... View More

People often ask for a comparison of premise-based and cloud-based, parcel shipping applications, so here it is in a nutshell. Premise-based systems provide all of the compliance required for processing... View More

What better time than the summer to consider a six pack? No, I’m not talking about your mid-section, but the top six considerations for investigating a packing application. For the purposes of this... View More

Internet retailers are keenly aware that an efficient returns program is a critical factor for maintaining customer loyalty. Quite often a customer’s first visit to an Internet retailer is the result... View More

You may not realize it. But if you purchased or received a new electronic gadget this past holiday season only to discover that it didn’t work as well as the old one, you learned an important warehousing... View More

Welcome to my first column for PARCEL! While I’ve written a few articles over the last couple of years, this is the first installment of a recurring column. While I hope to cover a variety of topics,... View More

As I toured the warehouse, I couldn’t help but notice the pile of boxes next to two narrow work areas with computers. There was a short, gravity-fed, roller conveyor that was full of parcels. Other... View More

Lately Ive been spending a significant amount of time with larger shippers (>1K/packages per day) helping to define business rules, routing guides and taking as much of the guess work out of shipping as... View More