In 2017, Americans gave retailers their best holiday season in over five years. According to a sales report issued by Mastercard SpendingPulse, US year-end holiday retail sales rose 4.9% compare... View More
Remember the shopping experience of old? Make yourself presentable, get in the car, drive to multiple locations – maybe even try on a few things, and then make your way to a line of people waiting... View More
In a previous article penned for PARCEL (There’s Gold in Them Hills, May/June 2013) we discussed how online retailers can leverage a good returns process to increase customer satisfaction, lower... View More
We often get requests from our customers to evaluate how Zone Skipping might save them money or improve their shipping times. There is no “one size fits all” answer. Stated differently, “It... View More
Returns have always been a part of retail business. And each business has created policies and procedures that work for them. E-commerce is not different. In fact, the e-commerce trend is for increased... View More
Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant
Amazon wants to become the next major global 3PL, expanding beyond Fulfillment by Amazon.Amazon recently launched Amazon Supply Chain Services (ASCS), a new platform opening its freight, warehou
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
The debate on application programming interfaces (API) vs electronic data interchange (EDI) in logistics influences conversations as parcel carriers and supply chain technology providers expan
Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant
Amazon wants to become the next major global 3PL, expanding beyond Fulfillment by Amazon.Amazon recently launched Amazon Supply Chain Services (ASCS), a new platform opening its freight, warehou
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
The debate on application programming interfaces (API) vs electronic data interchange (EDI) in logistics influences conversations as parcel carriers and supply chain technology providers expan