In 2017, Americans gave retailers their best holiday season in over five years. According to a sales report issued by Mastercard SpendingPulse, US year-end holiday retail sales rose 4.9% compare... View More
Remember the shopping experience of old? Make yourself presentable, get in the car, drive to multiple locations – maybe even try on a few things, and then make your way to a line of people waiting... View More
In a previous article penned for PARCEL (There’s Gold in Them Hills, May/June 2013) we discussed how online retailers can leverage a good returns process to increase customer satisfaction, lower... View More
We often get requests from our customers to evaluate how Zone Skipping might save them money or improve their shipping times. There is no “one size fits all” answer. Stated differently, “It... View More
Returns have always been a part of retail business. And each business has created policies and procedures that work for them. E-commerce is not different. In fact, the e-commerce trend is for increased... View More
IRVINE, Calif. – July 30, 2026 – Reveel™, provider of the leading Shipping Intelligence™ Platform, today released “The State of Enterprise Shipping 2026,” its annual industry resea
Supply chain leaders are being asked to slash their transportation budgets without disrupting operations. It’s forcing teams to revisit their parcel strategy. They’re looking deeper into s
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
IRVINE, Calif. – July 30, 2026 – Reveel™, provider of the leading Shipping Intelligence™ Platform, today released “The State of Enterprise Shipping 2026,” its annual industry resea
Supply chain leaders are being asked to slash their transportation budgets without disrupting operations. It’s forcing teams to revisit their parcel strategy. They’re looking deeper into s
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf