With the FedEx GRI that was announced several weeks ago, FedEx also announced increases to accessorial fees that will have a significant impact. This link provides a chart that highlights the ch... View More
Are you a popular B2C shipper or an increasingly rare B2B unicorn? If you primarily ship B2B, don’t be surprised to see carriers work harder to retain your coveted commercial deliveries. Howev... View More
Well, it happened. Just as we predicted during our presentation at last year’s Parcel Forum, a major carrier has finally imposed a Peak Season Surcharge (PSS) for 2017. UPS’s announcement... View More
In a previous article, I referenced business intelligence and its importance in managing small parcel supply chains. It wasn’t merely for the sake of audit and service recovery, but for the sake... View More
If data collection, analysis, and intelligent decision making wasn’t a determining factor for business success, these articles might be fewer and farther between. The other reality — in the
Editor’s Note: This is a web exclusive that delves more into one of the main topics Glenn covered in his recent March/April article, titled Tips to Thinking Like a Carrier. Negotiating with t... View More
Does approaching your carrier for contract negotiations make you feel like you are stepping into the ring with a 500-pound gorilla? If you feel outmatched, chances are, you're probably right. T... View More
If you thought the election was 2016’s only November surprise, then take a seat before reading any further. On Friday, United Parcel Service posted its updated rate increases for 2017, and it... View More
There are two major candidates. Both swear they’re different and that they fit your needs better than their competition. Regardless of what they communicate, the small parcel market is changing,... View More
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package products for the 2026 peak holiday se
The freight market is under real strain. Rising spot rates, tightening carrier capacity, climbing fuel costs and growing operational risk are pushing shippers and third-party lo
What does an optimal e-commerce network look like? Is it the network with the fewest facilities, the fastest delivery promise, or the lowest transportation cost? In practice, the answe
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package products for the 2026 peak holiday se
The freight market is under real strain. Rising spot rates, tightening carrier capacity, climbing fuel costs and growing operational risk are pushing shippers and third-party lo
What does an optimal e-commerce network look like? Is it the network with the fewest facilities, the fastest delivery promise, or the lowest transportation cost? In practice, the answe
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
