The COVID-19 pandemic put a spotlight on the importance of meeting customer expectations for delivery of everything from toilet paper to patio sets. Amazon set the bar years ago, essentially t... View More
Thanks primarily to Amazon (and the explosive growth of Amazon Prime), consumers in 2020 are conditioned to expect that virtually anything bought online can be shipped for free. That’s true... View More
Same-day delivery no longer belongs to consumer retailers and grocers. Since the inception of Prime, the Amazon disruption has created an environment where both business buyers and individual cu... View More
The next time you think about returning an item to Amazon, be forewarned: Return too many items in a year, and you might just be exiled for good. Retail returns have become such a night... View More
The holiday season happens at the same time every year. We know it’s coming, but somehow most of us end up waiting until the last minute to buy gifts. And thanks to Amazon, we can now procrast... View More
Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant
Amazon wants to become the next major global 3PL, expanding beyond Fulfillment by Amazon.Amazon recently launched Amazon Supply Chain Services (ASCS), a new platform opening its freight, warehou
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
The debate on application programming interfaces (API) vs electronic data interchange (EDI) in logistics influences conversations as parcel carriers and supply chain technology providers expan
Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant
Amazon wants to become the next major global 3PL, expanding beyond Fulfillment by Amazon.Amazon recently launched Amazon Supply Chain Services (ASCS), a new platform opening its freight, warehou
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
The debate on application programming interfaces (API) vs electronic data interchange (EDI) in logistics influences conversations as parcel carriers and supply chain technology providers expan
