Customer service has become an increasingly competitive advantage in today�s direct retail environment. Proactive merchandisers realize that an improved customer return experience drives differentiation... View More
After an unprecedented level of growth during the late 1990s, retailers have struggled during the past few years to overcome uncertainty in the economy and maintain sales growth trends. Proactive... View More
Supply chain leaders are being asked to slash their transportation budgets without disrupting operations. It’s forcing teams to revisit their parcel strategy. They’re looking deeper into s
Fulfillment of perishable products creates a set of challenges and priorities that are different from standard ecommerce shipping. Failing to recognize or plan
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
Supply chain leaders are being asked to slash their transportation budgets without disrupting operations. It’s forcing teams to revisit their parcel strategy. They’re looking deeper into s
Fulfillment of perishable products creates a set of challenges and priorities that are different from standard ecommerce shipping. Failing to recognize or plan
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf