Given the current landscape facing shippers, it has become increasingly important for shippers to recognize the new normal and a future with “perpetual peak” surcharges. This environment... View More

While most shippers have become accustomed to the carriers announcing record general rate increases (GRI) and new surcharges, 2021 will be in a class of its own. More than any other year, it i... View More

By now, most shippers are keenly aware of how surcharges are impacting their transportation spend. Accessorial costs keep climbing and can now contribute to, on average, almost 40% of your tot... View More

Now that Black Friday, Cyber Monday, the holidays, and fourth-quarter surge are over, you can take a deep sigh of relief that you got through it. Many companies see 40% of their annual revenues... View More

There are many reasons to focus on international marketing and distribution, and if you ignore this segment, your business could be missing out. Global parcel shipping has increased by 48% over... View More

Many small and mid-sized shippers feel that they don’t have the time or resources to effectively negotiate carrier contracts or manage their transportation spend. In many cases, they feel inti... View More

We have all heard that knowledge is power. This could not be truer when it comes to managing your transportation expense. In today’s world, the carriers have made it difficult for shippers to... View More

As we all know, free shipping offers aren’t free. Yet, most shippers feel compelled to extend free shipping to their customers, especially during peak season and for promotional purposes. The challenge... View More

When shippers evaluate their carriers, especially FedEx and UPS, they typically look at rates and service levels. Yet, with FedEx and UPS both offering similar supply chain solutions, and maintaining on... View More

In today’s shipping environment, many shippers struggle with controlling and allocating their shipping costs. In an effort to identify an industry standard, PARCEL and Navigo Consulting Group recently... View More

Most shippers believe that shipping is not and cannot be a profit center. Many assume that by offering free shipping, they will drive additional revenue to the bottom line that will more than offset the... View More

Last month, PARCEL, Traffic World and Navigo Consulting Group conducted a survey of over 660 shippers. The survey addressed how shippers are confronting rising shipping costs and whether or not shipping... View More

On December 31, 2007, UPS, FedEx and DHL all passed along the highest general rate increases in eight years. This 6.9% raise came on the heels of record setting increases in 2007. For many shippers,... View More

In Part One of our series, we discussed the major frustrations that shippers had with respect to their carriers. In Part Two, well discuss how incorrect invoicing creates significant problems for shippers.... View More

While most shippers are giving carriers high marks for service performance and delivery, they are increasingly unhappy with their overall relationships with their service providers. According to a recent... View More