If every retailer’s goal is to delight customers, it’s not happening in home delivery. In mid-January 2022, a study of 8,000 consumers in Europe and North America and their perception of... View More

With peak fast approaching when this article was written, many US e-commerce retailers are wondering how best to maximize sales during Black Friday, Cyber Monday, Christmas, and beyond. Ambitious brands... View More

The world is truly getting smaller. As a global consumer, you can buy anything from anywhere, at any time, and at a price that is competitive. If you’re on the shipping side of things, it’s... View More

It's inevitable. E-commerce companies can’t limit themselves to domestic sales forever. International demand is growing. Ninety-five percent of the world’s market is outside the US. A sim

With the world becoming smaller, shipping internationally should be easy… right? Conceptually, yes, but to do so profitably, effectively, and continuously can be challenging. Between a varie

Earlier this year, the second phase of a European Union (EU) customs program called the Import Control System 2 (ICS2) Release 2 was implemented. As of March 2023, all economic operations, whi... View More

The starting point in understanding international cargo claims is that a claim is based upon a breach of contract by the carrier, not whether the carrier was negligent. This arises out of the... View More

Many parcel shippers find that using a licensed customs broker is essential when making international shipments, since every cross-border shipment is both an import and export transaction involving tw

In the last installment of PARCEL Counsel, we took a look at four critical points relating to shipping parcels. In this international edition of PARCEL, we will delve deeper into two of those po... View More

This year’s Parcel Shipping Index results revealed just how staggering 2020 was for the shipping and logistics industries. Notably, consumers continue to shift to make e-commerce the default method

A major change to shipping and customs clearance into the European Union (EU) occurred earlier this year, but it has, to a large extent, been obscured by COVID-19 challenges in the supply chai... View More

For the past couple of years, we've asked our readers to let us know how they ship internationally. Check out the survey results by clicking on the button below. hbspt.cta.load(2621416, '18845dc4-fa... View More

With more than 220 countries and territories across the globe, changes are inevitable. Laws and regulations constantly change, and new ones are often enacted. The last few years brought many changes... View More

The world of global e-commerce is growing at more than 27% each year, with over 131 billion parcels traversing the globe in 2020. This equates to 4,160 parcels shipped per second. Since 95% of... View More

We recently released our fourth annual Future of Posts report, which highlights trends and the current state of the postal industry. The survey is based on responses from over 151 respondents... View More

It is truer today, more than ever, that innovation is necessary for businesses to survive. Traditionally, companies would plan for growth based on past performance, utilizing historic... View More

Global supply chains have seen incredible amounts of disruption in the last couple of years. Supply chain leaders have been left to pick up the pieces of inconsistent supply and demand pattern... View More

From the moment consumers click “complete purchase,” they are eagerly awaiting the arrival of their package. There’s no denying that speed is of the essence when it comes to today’s... View More

If the pandemic proves one thing, it’s that e-commerce has truly and irrevocably taken hold of the global marketplace. Amazon’s Q2 2021 results alone show this, with the online shopping... View More

As a byproduct of the COVID-19 pandemic, we have witnessed staggering changes to cross-border e-commerce trends over the past year and a half. According to market research from Facts and Factors, it i