I am excited to be the new columnist for PARCEL magazine. I've been in the parcel business for more than 27 years, having worked with DHL, Velocity Express and, currently, GENCO Supply Chain Solutions. Hopefully, what I've learned and continue to experience in this industry translates into topics that will interest you.

Against a backdrop of perhaps the biggest challenges it has ever faced, the small parcel industry is undergoing a transformation. The landscape of the industry started changing when DHL exited the domestic parcel business in the United States. Other changes are forcing the industry to redefine itself: fuel costs skyrocketed, parcel volumes dropped by more than 20%, the Internet became the "delivery of choice" for invoicing and payment, and the world experienced the worst economic recession in 25 years.

Download the PDF to read more! 

View WrapUp_0.pdf