Traditional and digital worlds are colliding as commerce between B2C, C2C, and B2B blur. This collision is straining supply chains around the world as consumers and businesses alike are demanding end-

This article originally appeared in the March/April, 2018 issue of PARCEL. Annual shipping rate increases are an expected occurrence for shippers and customers alike. Shippers understand and acce... View More

The provider that offers the fastest last-mile service wins the race, right? Think again! It’s all about customer service. Defining “customer service” often depends on your own business,... View More

Globalization, final mile, and achieving efficiency through fulfillment best practices are all planned as discussion topics for this year’s PARCEL Forum as part of our contribution to the annu... View More

Did you celebrate the beginning of summer by ordering patio furniture online? Chances are, someone had to pay heavy surcharges on top of the regular delivery charge as more consumers order large items

As the population ages and regulatory requirements increase, a recent study by Deloitte forecasts global health care spend to reach $8.7 trillion by 2020. The logistics behind this spend are cos... View More

On June 29, 2016, the UK voted to leave the EU in what has become known as Brexit. This historic event has created great uncertainty across European markets. The timeline that the British Prime... View More

2016 ushered in a rising sentiment of populism. The UK vote to leave the European Union and the election of Donald Trump as the 45th president of the United States were among the most visible of... View More

E-commerce continues to represent a growing chunk of total US retail sales. Representing an average of eight percent of total US retail sales for the first half of 2016 (compared to 7.1% for the... View More

Speed, flexibility, and reliability are the differentiators in today’s small parcel environment, and technology is changing the competitive landscape. The explosion of e-commerce, combined wit... View More

When we last focused on cross-border e-commerce, in the 2015 article, “E-Commerce Cross Border Parcel Shipping,” the market was ready to take off, and since then, it certainly has. In a rece

Asia-Pacific has long been a major destination for multi-national businesses as supply chains have globalized and demand from Western countries for Asian exports has increased. As the region shi... View More

The world is shrinking thanks to global trade, and while the US small parcel market is still dominated by a handful of delivery companies, Europe is much more diverse. The European market is comprised

Amazon is dominating the headlines by constantly challenging the logistics status quo. What started out as “the leading online retailer of books in 1994” has evolved over the last decade to

The US domestic small parcel market is growing much faster than the UsS economy and we expect this to continue for years. We estimate the 2104 market at approximately $62.5 billion, reflecting a 14.4%

This year is going down as one of the busiest for logistics Mergers & Acquisitions (M&A) and much of it is thanks to low interest rates, compelling US economic conditions and for some ac... View More

Today’s booming e-commerce market has presented great opportunities for DHL, FedEx and UPS as well as additional logistics solutions providers. Cross-border e-commerce shipping is one of the greatest... View More

FedEx’s recent acquisition of TNT is a great example of the old adage, “never say never.” Back in the 1990s, FedEx pulled out of the European market with over $1 billion in losses. However,... View More

Expectations have been set that FedEx and UPS will raise Ground rates on an annual basis. This year, however, rate increases have a stronger punch especially when considering additional changes, which... View More

Retail sales remained resilient in 2014 with an overall projected growth of 4.0% despite inclement weather, labor issues that plagued the West Coast ports and early inventory build-ups. FedEx cited the... View More