As more and more consumers use their mobile devices to compare prices, search for product info and make purchases, it’s increasingly important that companies strategically follow their customers... View More
If you made a New Year's resolution to improve your company's supply chain, now comes the hard part — making it happen. Why is it so hard to live up to the expectations we set for ourselves... View More
If you’ve kept up with this Carrier Insights column throughout the year, you’ve probably noticed that the majority of what’s featured is targeted at smaller businesses. A primary reason... View More
For the many retailers that rely on increased holiday business for a significant chunk of revenue, it’s time to begin planning for the peak shopping season. In fact, you’re behind if you haven’t... View More
Being a confident small business owner in today’s economy isn’t easy, at least according to the February 2009 Discover Small Business Watch. Not surprisingly, the survey found 64% of U.S. small... View More
Over the coming months, several UPS contributors will use this column to give practical advice to show how shippers can maximize the benefits of their relationship with carriers. Our first contributor... View More
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
