The Legal Significance of a Bill of Lading The term bill of lading means “a list of the cargo.” While often thought of as a shipping document, it is also very much a legal document. One of... View More
As this issue of PARCEL goes out to the readers, PARCEL Forum 2014 is just a few days away. I will be making a presentation at the Forum entitled, “The Five Most Important Things to Know about the... View More
On June 17, 2014, UPS announced that it will apply dimensional weight to all packages moving by its ground service, rather than just those with dimensional weight greater than 3 cubic feet (L x H x W >... View More
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �