The fulfillment and distribution reality check that struck the direct marketing industry in the last year has come full-circle. Its not enough to provide customers exceptional service in getting packages... View More

When a provider of telecommunications technology decides to streamline its manifest and shipping process, it cant put its customers on hold while making internal process improvements. Fujitsu Network Communications,... View More

Since the introduction of guaranteed service for ground commercial parcels, I am constantly being questioned about the logic behind carrier service standards. Its clear distribution managers throughout... View More

Supply chain strategies and management have, of course, always been a vital part of any manufacturers or distributors profit picture. Despite this obvious fact, until recently they were generally left... View More

Facing mounting pressure to manage rapidly growing order complexity with an outdated order fulfillment system, the Washington State Liquor Control Board (WSLCB) decided to transform its entire operation... View More

The production floor looks great, thanks to your remarkable work in observing GMP principles. The setup time has been minimized; the workforce is well trained; all these great things are contributions... View More

Thanks to the Internet, demands for real-time supply chain management are being heard from the smallest customers to the most influential seats in the boardroom. This has brought increased attention on... View More

Shipping and distribution operations have a direct impact on the bottom line for any organization. Consistently being able to select the right carrier for the right customer and delivering parcels and... View More

The recent announcement by UPS to reduce its transit times in key lanes sparked interest in many of the people I have spoken with recently. At first glance, it would appear that UPS has launched a salvo... View More

Often, people will make comments about how critical their work is to a company. Well, theyre right! Everyone within a firm is a critical component of keeping and main-taining clients. Shipping and distribution... View More

In the October issue, we unveiled Part 1 of the annual Parcel Shipping & Distribution Best Practice Survey results. We delved into what impact the economy was having on the relationship between parcel... View More

Electric lift trucks provide many benefits in todays ever-changing business environment including cleaner and quieter operation, exceptional maneuverability, lower cost of operation and, most of all, versatility.... View More

You face it every day: The ever-increasing pressure to move parcels faster, more cost effectively and with greater control. The delivery service provider you choose plays a key role in achieving these... View More

Remember the mid-1990s when you had to plan, budget and get IT and management approval for each employee to have Internet access? Think how far we have come in a short time. Today, an Internet connection... View More

United Parcel Service (UPS) and FDX have added a new battleground in their fight for your business. While their sales forces can still be seen in a shipping managers office and on the shipping dock, they... View More

In todays rapidly-changing, deregulated transportation environment, a purchaser of transportation can significantly influence the bottom line of his or her company. Costs for freight paid by their company... View More

This is not a contest between technologies. Barcodes, two-dimensional (2D) symbols and RFID smart labels may compliment each other in everyday use. We already see examples of linear and 2D symbols being... View More

Editors Note: This article was taken from the Keynote Address at the 1999 Parcel Shipping & Distribution Expo & Conferences. It has been edited slightly for length considerations. [My topic is] one... View More

Parcel Shipping & Distribution Expo, October 5-7, 1999 The Expo, held in Chicago, was a rousing success from the standpoint of the magazine staff. But how we felt about the show is one... View More

While its true that most companies aggressively manage outbound transportation, too often inbound transportation costs are not controlled. However, as more and more companies face a need to reduce expenses... View More